Chief of Staff, Zuora
GTM
$148.2-222.2k
Office located in Redwood City, CA
Cloud-based subscription management
Job no longer available
Cloud-based subscription management
1001+ employees
Job no longer available
$148.2-222.2k
Office located in Redwood City, CA
1001+ employees
Company mission
To help you build and run an amazing subscription business.
Role
Who you are
- Experienced – MBA + a minimum of 10 years business experience with business and/or strategy consulting, preferably for the Big 3 (for example, experience as an Engagement Manager) OR in a senior sales leadership role
- Super Organizer — manage and coordinate cross-functional projects, board meeting materials and preparation, goal setting and metrics tracking, supporting and seeing around corners to help the CRO in decision making
- Strategic Thinker — able to see the big picture of things. A strategic mindset helps align detailed work to the big picture strategy, as well as evaluate what is urgent versus important
- Data-driven decision maker – you know how to build scenario-based models and build the business case that lead to the right economic decisions
- GSD Reputation — GSD stands for Get [Stuff] Done. The CRO and the leadership team need to know that responsibilities or tasks that fall to the CoS are guaranteed to get done. The CoS should have a reputation for never dropping the ball
- Trusted Operator — The CoS is often exposed to sensitive or confidential information in the normal course of executing the role. Consequently, the person in that role has to innately appreciate how to manage such information in confidence and with discretion
- Effective Communicator – Actioning CRO staff requires concise, easy to follow instructions that require these leaders to execute or delegate easily whilst avoiding several iterations. Communication by the CRO in emails and speech scripts must be well written, free of errors and produce desired outcomes that could be inspirational, drive to action etc. Influencing decisions and driving a bias to action requires the ability to understand the audience, synthesize information and deliver inspired messaging and presentations
- Expert Facilitator— A day-to-day part of being a CoS requires managing conversations, synthesizing multiple points of view, and aligning on direction…all in an impartial and professional way. In that regard, the individual needs both the temperament and tools to facilitate and land a wide variety of conversations at various levels of the organization
- World Traveler – you have a willingness, and an interest, to travel to Zuora locations across the globe to learn and affect change
What the job involves
- Formulating and managing the strategic agenda of the leadership team
- Establishing the optimal cadence of leadership team interactions, and running staff meetings
- Solving complex business problems by working effectively with diverse teams to come up with the best solution and move people and organizations to act
- Ensuring a strong, candid team dynamic by creating an optimal environment for productive, professional dialogue
- Driving strategic decision making via data-driven, scenario-based modeling to ensure we quickly understand options, think critically and do not waste time in the “interesting but irrelevant” subjects
- Facilitating collaboration and communication within GTM, and across other organizations (Product, Engineering, Finance, etc.)
- Leading strategy and planning efforts that will deliver against our annual commitments
- Holding leaders accountable for achieving established goals and commitments
- Developing and communicating messaging to the broader organization, at the right cadence, and through the right channels
- Advising CRO on key decisions by integrating information from the Sales team, internal systems, public information, and other sources
Our take
Over the last two decades the subscription economy has grown exponentially. Many companies are no longer selling "product units" and instead embrace these recurring revenue streams. But, whilst subscription-based businesses are flooding the market, making the transition is far from easy or simple.
Zuora helps companies launch and manage subscription-based businesses. Having started with Zuora Billing, the company has expanded its product portfolio to include Zuora Revenue, Zuora Collect and Zuora Central Platform. It's also gained big-name clients, including Zoom, Ford and Sony.
Set within this fast-growing economy, Zuora has attracted serious investment after its 2018 IPO. This fuelled the company's international expansion and allowed it to launch consumption-based billing and revenue recognition tools. Lately, it has been working to integrate AI enhancements into its offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2015
$115m
SERIES F
Sep 2013
$50m
SERIES E
Total funding: $242.5m
Company benefits
- Company equity
- Retirement programs
- Medical, dental and vision insurance
- Paid holidays and “wellness” days and company wide winter break
- Generous, flexible time off
- 6 months fully paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back, including charitable donation match
- Free resources and support for your mental wellbeing
Company HQ
Redwood Shores, Redwood City, CA
Salary benchmarks
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