Director of Customer Growth, Mastercard
Mastercard Move
$158-263k
Salary varies by location
Office located in New York City, NY or Purchase, NY
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
$158-263k
Salary varies by location
Office located in New York City, NY or Purchase, NY
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Do you enjoy building relationships with prospects and customers, negotiating and winning complex deals, and helping customers meet and exceed growth targets? Are you passionate about cutting edge innovation in the disbursements and cross-border remittances space?
- Do you have experience in treasury, disbursements, cross-border payments, FX, or wire services?
- Do you knw how to sell complex payments and treasury/FX products or service to financial institutions?
- Do you have experience working in Treasury Services, Transaction Banking, Wholesale or Commercial Banking organizations?
- Do you have a proven ability to manage complex sales processes with a wide range of prospects?
- Do you have experience managing complex pricing and contract negotiations?
- Are you able to lead conversations at both a business and complex technical level?
- Payments knowledge – either at a service provider (bank, PSP, fintech, payment network), or a user/customer (corporate)
- Effective Communications – story telling, visual presentation, thinking on your feet, handling customer objections and questions, managing the conversation
- Influencing/Value Selling – understanding prospect needs and how they define value, adapting your message to the audience, illustrating value over features
- Sales- scoping, qualification, proposal writing, presentations, closing and customer agreements
- Solutions Development – presenting solutions to solve real pain points, clearly communicating value, architecting a full solution
- Extensive Business Payments and Cross-Border Payments experience
- Self-starter / motivated to work independently and as an effective team member
- Bachelor's degree, Master’s preferred
- Travel required
What the job involves
- The NAM Mastercard Move Partnerships team develops and maintains relationships with some of the largest merchants, fintechs, acquirers, and banks in the U.S. in support of their money movement needs
- We bring innovative products and solutions to customers to enhance their money movement offerings with world class card and non-card capabilities alike
- We are seeking an experienced business development and sales expert to join the team to help win new business and sign new partners and customers
- You will be responsible for selling Mastercard Move solutions to banks and other segments by forming strong relationships with key decision makers and senior executives
- This role provides a unique opportunity for a high-performing individual to drive real change and meaningful revenue, while transforming the way we engage with our key customers
- Form relationships with key bank prospects who can benefit from Mastercard’s money movement capabilities
- Partner with account management teams to identify opportunities and cross-sell Mastercard Move to existing Mastercard issuers
- Network with internal and external stakeholders and decision makers
- Inform product roadmap by consolidating and sharing customer growth inhibitors with relevant product teams
- Research and identify new prospects and use cases to target for Mastercard Move
- Manage proposal writing and the entire sales process including RFPs/RFIs
- Negotiate contracts and serve as business lead in pricing and legal negotiations
- Maintain awareness and keep abreast of a constantly changing competitive marketplace and update internal stakeholders
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 140 more jobs at Mastercard