HR Generalist, BetterUp
$94-140k
AI-driven employee coaching platform
Be an early applicant
AI-driven employee coaching platform
1001+ employees
Be an early applicant
$94-140k
1001+ employees
Company mission
To unlock greater clarity, potential, purpose, and passion for every one of their members, with an innovative approach to coaching and leadership development.
Role
Who you are
- 2-4 years of HR experience, preferably in benefits administration, leave management, HR operations, or employee programs
- Required: Experience using Workday for HR transactions and reporting
- Preferred: Comfort with Google Suite and Slack for daily collaboration
- Strong attention to detail and ability to manage multiple tasks efficiently
- Excellent communication, problem-solving, and customer service skills
- A proactive approach to process improvement and an interest in HR project management
What the job involves
- As an HR Generalist, you will play a vital role in supporting employees and People & Community team operations by managing benefits administration, leave programs, employee inquiries, HR systems, and process improvements
- You will partner closely with our VP, Total Rewards & Operations, benefits brokers, and cross-functional teams to ensure seamless processes, compliance, and an outstanding employee experience
- Additionally, you will contribute to HR process improvements, project management, and employee engagement programs, such as our work anniversary program, while continuously learning and leveraging HR technology to enhance efficiency
- Serve as the primary contact for employee inquiries, responding in a timely, customer-centric, and friendly manner
- Manage and triage questions related to HR policies, benefits, leaves, and Workday transactions
- Provide guidance on HR systems and troubleshooting for employees
- Process employee lifecycle transactions in Workday, including hiring, job changes, compensation updates, and terminations
- Ensure accuracy and compliance in HRIS data entry and reporting
- Partner with cross-functional teams to streamline HR processes and workflows for greater efficiency
- Manage benefits billing, integrations, and open enrollment processes
- Partner with benefits brokers to ensure seamless day-to-day benefits operations
- Support the VP, Total Rewards & Operations on benefits program administration and improvements
- Administer Leave of Absence (LOA) and Accommodations programs, ensuring compliance with policies and regulations
- Manage employee communications related to leaves and accommodations
- Process leave requests and maintain accurate records using Tilt
- Identify opportunities to improve HR processes, workflows, and employee-facing programs
- Lead or contribute to HR-related projects, including initiatives like the work anniversary program and other employee engagement efforts
- Work cross-functionally to implement best practices and operational efficiencies
Our take
Companies are becoming increasingly informed regarding the importance of mental health in the workplace, especially when it comes to improving the interpersonal and leadership skills of their employees. Whilst many online platforms provide coaching services to help people excel in the workplace, existing options generally focus on career-based skills as opposed to overall mental wellness.
BetterUp connects employees with online career coaches, working directly with companies to improve mental health and enthusiasm in the workplace. The online service leverages AI analysis of questionnaire results to match employees with personalized video coaching sessions and career development services, providing support in areas often neglected by employers such as sleep, parenting, and overall mental fitness.
BetterUp has seen substantial success, and has the world's largest network of coaches (with over 3,000), offering coaching in 46 languages across 90 countries. The multi-unicorn company has ample opportunity to see further growth and expansion.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
SERIES E
Feb 2021
$125m
SERIES D
Total funding: $579m
Company benefits
- Medical, dental, and vision benefits
- 401k
- Flexible Time Off
- Paid parental leave
- Personalized BetterUp Coach
- $360 each year for wellness programs
- Annual $1K learning and development stipend
- Equity package
- 5 volunteer days and 4 paid Inner Work⢠days a year
Company HQ
Govalle, Austin, TX
Leadership
Alexi Robichaux
(CEO)Studied Political Science at USC, and then worked in Business Insight at the Walt Disney Company. Was a Product Manager at Socialcast, and Director of Product Management at VMware.
Eduardo Medina
(COO)Studied Business at USC and Berkeley's Haas School of Business. Worked as an Associate Consultant at Bain, and as an Associate at Altamont Capital Partners.
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