Senior Manager of Data Migration, Housecall Pro
$92-108k
OTE
Home services business management software
Be an early applicant
Home services business management software
1001+ employees
Be an early applicant
$92-108k
OTE
1001+ employees
Company mission
To help home service professionals succeed.
Role
Who you are
- 7-8 years of experience in data operations, technical account management, implementation, or customer success within a SaaS environment
- Demonstrated expertise directing complex data migrations or technical onboarding programs for multi-location or franchise business models
- Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
- Strong technical acumen with structured data and formats (i.e. CSV, JSON, APIs) alongside advanced proficiency in spreadsheet tooling (i.e. Excel, Google Sheets)
- Familiarity with scripting or relational databases is preferred (i.e. Python, SQL)
- Track record of translating complex technical environments into crisp narratives for non-technical executives
- Experience refining organizational processes, playbooks, and delivery structures in a fast-moving environment
- Bachelor's degree or equivalent work experience
- Proven resilience to learn from scratch, has a builder mentality and successfully thrive in ambiguity
- A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery
- Analytical groundings matched with executive presence, enabling you to dissect a data anomaly and present a high-level corporate roadmap with equal clarity
- Steady decision-making behaviors under compressed timelines, injecting structure where processes do not yet exist
- True passion for customer outcomes, choosing to evaluate personal success against partner confidence and platform adoption
What the job involves
- As a Senior Manager, Data Migration (internally Senior Manager, Data Operations), you are the driving force behind data migration strategy and execution for our most complex franchise organizations
- You own the end-to-end data migration lifecycle, from discovery and planning through execution and validation, ensuring franchise partners experience a seamless transition onto our platform
- You combine deep technical fluency with strong executive presence, enabling you to operate confidently at all levels of a franchise organization, from hands-on troubleshooting with operational teams to strategic alignment with C-suite leaders
- You inject operational rigor and build repeatable data migration playbooks, locking in the strategic foundation today while establishing a flexible trajectory that positions the division to scale dynamically alongside business growth
- Your success is measured by migration quality, partner confidence, speed to value, cross-functional product influence, and your ability to build scalable, repeatable processes that raise the bar across the organization
- Lead the full data migration lifecycle for franchise partners by conducting structured discovery sessions and designing rigorous transition roadmaps
- Map legacy data structures and identify critical risks, blockers, or dependencies before the initialization of a migration plan
- Troubleshoot technical errors or edge cases within platform import environments alongside Product and Engineering stakeholders
- Translate platform capabilities and constraints into transparent, strategic, partner-facing communications to guide tradeoffs
- Establish high-trust relationships with franchise operators through data-backed recommendations and sound execution under pressure
- Align C-suite sponsors, operational leads, and IT contacts around a unified, comprehensive enterprise migration strategy
- Voice the technical needs of franchise partners during internal planning sessions to help shape the roadmap for data tooling
- Collaborate with Sales, Onboarding, and Support to ensure seamless customer handoffs from pre-sale through stabilization
- Build scalable frameworks, toolkits, and playbooks that standardize data delivery across the enterprise portfolio
Our take
Housecall Pro is a leading software platform built for home service professionals, including hVAC, plumbing, and electrical contractors. It operates in a market where managing jobs, schedules, customer communications, and billing can be complex and time-consuming. So, by providing tools to simplify these tasks, Housecall Pro helps service businesses run their operations more smoothly.
Trusted by over 200,000 professionals, Housecall Pro offers a suite of tools for scheduling, dispatching, invoicing, and customer communication, all powered by AI-driven automations. And its platform is designed to make day-to-day operations easier so pros can save on time and focus on delivering quality work.
The company recently launched initiatives that further cement its role as an innovator in the industry too. Its partnership with Bluon brings AI-powered HBAC support and an extensive technical database directly into the workflow, helping technicians complete jobs faster and with more accuracy. Meanwhile, the Electrical Toolkit app provides electricians with professional-grade calculators and tools for precise, NEC-compliance work. With these advancements, Housecall Pro isn't just supporting current operations, it's shaping the future of homer service software.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
- Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO)Michael joined Housecall Pro in 2015 as a Board Member, becoming CEO in 2020. They are also an Investor, Board Member, and Mentor at various early stage startups. Previously, they co-founded Waldo Photos and Founded HomeAdvisor where they served as the Co-CEO and Co-Chairman.
Adam Perry-Pelletier
(Co-Founder & Chief Engineering Officer)Prior to co-founding Housecall Pro, Adam spent over 5 years at Qualcomm as a Senior Staff Engineer/Manager and as the Director of Engineering.
Roland Ligtenberg
(Co-Founder & SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
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