Revenue Operations Lead, Mention Me
2-3 days a week in office
Turns referral into strategic acquisition
Be an early applicant
Turns referral into strategic acquisition
101-200 employees
Be an early applicant
2-3 days a week in office
101-200 employees
Company mission
To make brands think advocacy-first by turning referral into a strategic acquisition channel that enhances wider marketing activity and the customer experience.
Role
Who you are
- We’re looking for someone who leads with insight, thrives in a fast-paced environment, and brings an AI-first mindset to drive operational efficiency and scalable success across the business
- Working alongside our CRO and departmental VPs, you’ll act as a strategic partner and execution expert, equally comfortable rolling up your sleeves in the detail and stepping back to think of the big picture
- You are someone who can confidently challenge the leadership team on the status quo, backed by data, while maintaining a strategic and solutions-focused mindset
- You’ll work across our revenue tech stack, including but not limited to Salesforce, HubSpot, Apollo, Looker, Jiminny, Juro and more to streamline workflows, build forecasts, develop reporting, optimise the deal desk, and improve end-to-end performance across the funnel
- Whilst the exact years of experience doesn’t matter too much, we’re looking for someone who’s had hands-on experience with Revenue Operations, Commercial Strategy empowerment ideally in a B2B SaaS scale up environment. Ideally someone who's worked at a company with multi-product initiative with an agile mindset
- Deep experience with Salesforce (Admin level or higher), including flows, reporting, API integrations, and complex automation
- Strong technical proficiency across RevOps tooling — particularly HubSpot, Looker, Apollo, and Salesloft. Experience with Juro, Zendesk, Abacum as well as writing SQL is a big plus!
- Proven ability to lead and improve forecasting, pricing strategy, and commercial performance across sales, marketing and client success
- Strong commercial acumen and systems thinking, with the ability to translate data into clear, confident decisions
- Demonstrated experience delivering large-scale operational improvements end-to-end
- Skilled in building reports, dashboards and actionable insights using platforms like Looker, Salesforce or Excel/Sheets
- Comfortable with contract workflows and an understanding of legal and compliance requirements in deal management
- Excellent communication and stakeholder management skills — able to influence and align technical and non-technical audiences
- Naturally proactive and detail-focused — you’re comfortable switching between strategic planning and hands-on execution
- A growth mindset and track record of helping high-performing teams scale sustainably
What the job involves
- As our Revenue Operations Lead, you’ll play a pivotal role in driving the efficiency, alignment, and performance of our go-to-market (GTM) functions, partnering closely with Sales, Marketing, Client Success, Finance, and Legal.
- Positioned at the heart of our commercial engine, you’ll be responsible for designing scalable processes, leading operational projects, and delivering insights to unlock sustainable growth
- Partner with GTM leadership (Sales, Marketing, Client Success, Finance) to forecast, analyse and optimise revenue performance
- Own and deliver the end-to-end Revenue Operations strategy, ensuring our teams have the tools, data and structure they need to succeed
- Build and maintain scalable processes across the GTM lifecycle - from lead routing and opportunity management to renewals and cross-sell
- Champion an AI-first approach to improve efficiency, automate manual workflows, and help teams scale with ease
- Act as system owner and power user across our RevOps tech stack including Salesforce, HubSpot, Apollo, Jiminny, Juro, Looker and others
- Drive insight-led decision making through robust reporting and analytics, turning complex data into actionable outcomes
- Manage the Deal Desk process, ensuring deal governance, pricing accuracy and policy compliance
- Work closely with Legal and Finance to streamline contract workflows and support revenue recognition
- Lead cross-functional initiatives that improve alignment, enhance performance, and support ambitious growth goals
- Continuously evolve our revenue infrastructure — optimising tools, improving integrations, and raising the bar on automation
- Support and enable the wider revenue team with training, troubleshooting and hands-on expertise
Salary benchmarks
Our take
It can often appear that the more companies spend on digital marketing, the less engagement and ROI they get back. Meanwhile, consumer trust in advertising is plummeting, and third-party cookies are rapidly disappearing. Mention Me offers a marketing platform to make it easy and effective for companies to conduct referral marketing.
Referrals are one of the best ways to grow a business and can be the most valuable marketing channel, and the company helps businesses make the most of this channel, supporting referral programs in 16 languages. However, Mention Me's biggest draw is the ability to A/B test, iterate and measure campaigns so that they work best for the cohort they target. The company already has over 450 customers, including FarFetch, Ovo Energy, Ted Baker and ZipCar.
Mention Me's vision to make every brand think advocacy-first, and is supported by its fast-growing partner network. Backed by Octopus Ventures and Eight Roads through recent funding raised, and operating within a market expected to significantly grow in upcoming years, the company is well placed to attempt to reach this goal.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2022
$25m
SERIES B
Jul 2018
$7m
SERIES A
Total funding: $32m
Company benefits
- Competitive salary and share options
- A £2,000 annual learning and development budget
- Coaching and mentoring
- Equipment for your home-working setup
- A MacBook
- Flexibility in how you work
- Mental health support through our partner Spill
- Turn steps into vouchers for ASOS, Amazon, M&S and more through our partner YuLife
- Immediate online access to a GP
- Discounts at FiiT, Fitbit, Hussle, Garmin devices and Classpass
- Cycle to Work Scheme offering tax savings on a bike and accessories
- Enhanced sick pay
- 25 days plus public holidays and an extra day for every year as a Mentioneer (up to 5)
- 2 paid volunteering days
- Life insurance (including 4x base salary pay-out)
- Up to 5 days of compassionate leave
- 3% pension contribution
- Enhanced parental leave
- A vibrant and welcoming office in Vauxhall, London
- Quarterly company socials and monthly pub drinks
- Harry Potter-style house competitions (previous ones include Bake Off and music videos)
- Mention Me clubs, ranging from running to poker and board games
- A well-stocked drinks fridge and snack cupboard
- Weekly massages
Company HQ
Vauxhall, London, UK
Leadership
Andy Cockburn
(CEO)Experienced executive. Previously UK Managing Director of HomeAway.com, where they worked with Tim.
Tim Boughton
(CTO)Previously CTO at HomeAway.com. Have a degree in Engineering from Cambridge.
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