Chief of Staff, Mastercard
Chief AI & Data Officer
$192-320k
Salary dependent on location
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
$192-320k
Salary dependent on location
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Experience as an Operational Leader: Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, high-stakes environment. Prior Chief of Staff role is a plus
- Executive Presence & Influence: Proven ability to operate at the highest levels of the organization, influencing senior stakeholders and driving strategic outcomes
- Strategic Communicator: Exceptional writing and storytelling skills; adept at translating complex strategies into clear, compelling narratives
- Analytical & Insightful: Strong business acumen and analytical skills; able to distill data into actionable insights and recommendations
- Trusted Partner: Demonstrated ability to build trust, manage confidential information, and navigate sensitive organizational dynamics
- Agile & Adaptive: Comfortable with ambiguity and change; thrives in dynamic environments and brings creativity to problem-solving
- Relationship Builder: Strong interpersonal skills and ability to foster collaboration across diverse teams and functions
What the job involves
- Mastercard’s AI & Data organization is seeking a strategic, high-impact Chief of Staff to partner directly with the Chief AI & Data Officer and the senior leadership team
- This role is pivotal in driving operational excellence, strategic alignment, and cross-functional execution across a dynamic and rapidly evolving technology landscape
- The AI & Data organization encompasses the full spectrum of data infrastructure, analytical platforms, AI capabilities, and engineering teams supporting Mastercard’s Services product portfolio
- Strategic Partner to the Chief AI & Data Officer: Act as a trusted advisor, thought partner, and operational leader to the Chief AI & Data Officer, helping shape and execute the organization’s vision and priorities
- Drive Exceptional Execution Across the AI & Data Team: Understand and track priorities, ensure items are addressed, and identify areas where the team could be operating more effectively and efficiently
- Operational Excellence & Decision Enablement: Lead rhythm-of-business activities including QOR, earnings preparation, and strategic reviews. Synthesize insights, identify risks and opportunities, and enable data-driven decision-making
- Executive Team Coordination: Orchestrate leadership offsites, weekly directs, and cross-functional forums to foster alignment, accountability, and collaboration. Drive follow-through on strategic initiatives and ensure visibility of progress
- Enterprise Alignment & Influence: Collaborate across Mastercard’s ecosystem—including Core Products, Commercial, New Payment Flows, Finance, People & Culture, Legal, Marketing, and MA Technology —to ensure AI & Data initiatives are aligned with broader enterprise goals
- Executive Communications & Narrative Development: Craft compelling internal and external narratives, executive presentations, and strategic messaging for audiences ranging from the Board to global teams. Drive clarity and engagement through Quarterly Business Reviews, governance forums, newsletters, and leadership communications
- Employee Engagement & Culture Stewardship: Champion employee experience through All Hands meetings, community engagement, and other cultural initiatives in partnership with People & Culture
- Program Leadership: Lead and manage high-impact, cross-functional programs and initiatives. Navigate ambiguity, solve complex problems, and deliver outcomes that move the business forward
- Confidential Advisor: Handle sensitive information with discretion and integrity. Anticipate organizational dynamics and proactively address challenges with tact and insight
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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