Senior Software Engineer, Vivid Seats
Core/Supply
In-office Tuesday-Thursday
3 days a week in office
Ticket exchange and resale platform
Be an early applicant
Ticket exchange and resale platform
501-1000 employees
Be an early applicant
In-office Tuesday-Thursday
3 days a week in office
501-1000 employees
Company mission
Vivid Seats' mission is to empower every fan to get to the live events that shape their most vivid moments and memories.
Role
Who you are
- Experience developing Web based, Distributed and Multi-Tier architecture using Java or other major platforms - Python, React, etc
- Strong understanding of RESTful API design and experience building, testing, and maintaining robust REST-based web services. Strong knowledge of Spring, REST, Service Oriented Architecture, and OAuth
- Experience in modern front-end technologies such as JavaScript, React, and Single Page Application Frameworks and their interactions with APIs
- Experience with cloud-based architectures, AWS preferred
- Experience with distributed messaging systems such as Apache Kafka, AWS SNS, and SQS to build scalable, event-driven architectures
- Hands-on experience with containerization and orchestration tools such as Docker, Kubernetes, and AWS EKS
- Proficiency in Jenkins, GitHub Actions, or other CI/CD tools to automate build, test, and deployment pipelines in a fast-paced Agile setting
- Proficient in SQL and relational database modeling with RDS Aurora MySQL, with some knowledge of Mongo based object-oriented databases
- Ability to translate complex technical concepts into high-level architectural designs, and act as a subject matter expert across architecture, implementation, deployment, and support.
- Strong communication and collaboration skills in cross-functional Agile teams
What the job involves
- As a Senior Software Engineer at Vivid Seats, you’ll play a critical role in developing the heart of our ticketing marketplace, which powers over $3 billion in annual sales across Concerts, Sports, and Theater events. You’ll take ownership of new features and contribute to the evolution of our core Java-based systems, ensuring scalability, performance, and reliability
- As part of the Supply Team, you’ll help manage millions of active ticket listings. You’ll work with cutting-edge technologies including AI, ML, LLMs, in a fully cloud-native AWS environment, helping us deliver seamless, end-to-end customer experiences—from browsing events to receiving tickets at the box office
- Help set the direction of the design and development of the systems powering our Vivid Seats Marketplace and Third-Party Marketplaces
- Lead and mentor small teams of engineers to develop innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your delivery team. Examples include: International multi-currency enablement and automated event creation and listing mapping
- Work cross functionally in Agile development teams that deploy to AWS production environments on demand, multiple times a day
- Tackle some of the most difficult challenges scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization
- Partner with a team of Product Owners, Quality, Data and Platform Engineers, to deliver exceptional software, showcasing your work at the end of each work cycle
- Implement your expertise for best practices in design patterns, code quality, testing, and innovation to keep our commitment of always putting our customers first
- 30 Days In
- Complete new hire orientation and gain access to the tools, systems, and resources needed for success
- Learn how the ticketing marketplace operates and identify where contributions will drive the most customer impact
- Acclimate to team norms, business goals, and Vivid Seats’ culture and engineering values
- Build a working understanding of the core applications, tech stack, architecture, and development processes
- 90 Days In
- Mentor and guide other engineers on coding standards, best practices, and design patterns
- Contribute to architectural decisions, development methods, and technology evaluations
- Strengthen relationships across engineering, product, and business teams to improve delivery flow
- Participate actively in sprint planning, estimations, and technical design discussions
- Deliver scalable, high-performing services and front-end components for the core platform
- 180 Days In
- Lead small groups of engineers in feature development and system improvements
- Collaborate with senior and lead engineers to define technical direction and establish best practices
- Invest in continuous learning to evolve skill sets aligned with team goals and tech initiatives
- Take full ownership of team-owned applications, systems, and services
- Deliver clean, maintainable code that supports business goals and advances platform maturity
Our take
Founded in 2001, Vivid Seats is one of the leading online ticket marketplaces. The event tickets market is one of the biggest out there, expected to reach almost $85 billion by 2027, and the company has secured its place within it with partnerships with big players like ESPN, RollingStone, and the NBA.
The company's strategy has so far been based on massive public exposure through heavy spending on digital advertising, which has brought it great success to date. Its connects millions of buyers with thousands of ticket sellers each year, covering hundreds of thousands of different events.
Vivid Seats boasts high revenues and sustained growth, and went public in 2021. Following its listing on the NASDAQ, the company has been focusing on expanding operations and broadening its tech capabilities. A recent development is the company's Vivid Picks app, which combines live event and gaming experiences to target changing trends in the events ticket space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2014
$5.2m
SERIES A
Mar 2012
$3.9m
ANGEL
Total funding: $9.7m
Company benefits
- Health, dental and vision packages: BCBS PPO, HSA and HMO plans, mental heath and telehealth programs.
- Retirement and savings programs, continuing education opportunities, and rewarding performance incentives.
- PTO, mental health days, and maternity/paternity policies.
- Company-wide town-halls, hackathons, product demos, in-office happy hours, holiday and summer events, company-sponsored sports leagues and competitions.
- Gym membership fees, wellness weeks, access to on-site treadmill desks, bike storage, fitness classes, and inspiring office spaces.
- Hybrid working arrangements at accessible office locations. Company-provided laptops, monitors, & software in-office. Room for ideas (open floorplan with plenty of meeting rooms, quiet areas, and whiteboards), and coffee. We’re talking good coffee.
Company HQ
West Loop Gate, Chicago, IL
Leadership
Eric Vassilatos
(Co-founder)Also Principal at Magnolia Capital and Managing Partner at SkyBox capital.
Stan Chia
(CEO)Board Director at 1871, and Board Member at the Georgia Institute of Technology. Former COO of GrubHub.
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