Marketing Operations & Tools Specialist, eBay
Leading online marketplace
Posted today
Leading online marketplace
1001+ employees
Posted today
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- The ideal candidate will demonstrate strong collaborative skills, foster a supportive team environment, and be eager to learn and help navigate potential obstacles
- University degree or equivalent experience
- 2-4 years of marketing operations experience, ideally in process or tool adoption, or relevant internships/coursework
- Software Development Expertise: Basic understanding of the system integrations by using zappier or n8n systems
- Problem-Solving Skills: Good analytical and problem-solving skills to assist in designing solutions and solving issues
- Technical Tools Knowledge: Familiarity with development frameworks and tools such as ChatGPT, Monday.com, n8n, Bynder, AirTable, Jira or similar, along with basic experience in using databases
- System and Architecture Understanding: Basic knowledge of system architectures, design patterns, and standard methodologies for creating robust and scalable software solutions
- Collaboration and Communication Skills: Good interpersonal and communication skills to work effectively in a team-oriented environment, with the ability to clearly communicate technical concepts to non-technical partners
What the job involves
- The Marketing Tools Team is essential to supporting eBay's Global Marketing strategy by assisting with innovation, execution, and the establishment of standard methodologies in tool development for our internal and external systems
- Our team is composed of creative system architects and developers who excel at rapid thinking, adept problem-solving, and maintaining a strong focus on delivering solutions
- We are currently in search of a talented Marketing Operations & Tools Specialist to join our dynamic team and contribute to our ongoing system development efforts, particularly in the realm of AI, System Integrations, and custom development
- Software Design and Development: Assist in the design, development, and implementation of software enhancements that meet specific business needs
- This includes supporting system automations, and pressure testing solutions to ensure these meet required expectations
- System Analysis: Support the analysis of existing systems to identify areas for improvement and contribute to recommendations for enhancements
- This involves understanding user requirements and translating them into technical specifications
- Collaborating with Teams: Work closely with developers, system architects, and stakeholders to understand project requirements and ensure effective communication throughout the development process
- Debugging and Troubleshooting: Help identify, solve, and debug software issues, ensuring that the systems function optimally and efficiently. This includes documenting any changes made for future reference
- Integration of Systems: Assist in integrating new applications with existing systems and ensure data compatibility and flow between various software solutions
- Maintaining Documentation: Create and maintain comprehensive standard methodologies documentation of tools and processes to facilitate future updates and developments
- Quality Assurance and Testing: Partner with team to conduct various types of testing to ensure software reliability and performance. Work on fixing any identified issues or bugs promptly
- Security: Support the implementation of security measures to protect systems and applications from unauthorized access, vulnerabilities, and threats
- Continuous Improvement: Stay updated with the newest technologies, trends, and standard methodologies in software development and apply this knowledge to continuously improve systems
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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