Strategy & Business Operations Lead, Khan Academy
$151.2-232k
Office located in Mountain View, CA
Nonprofit online education platform
Be an early applicant
Nonprofit online education platform
1001+ employees
Be an early applicant
$151.2-232k
Office located in Mountain View, CA
1001+ employees
Company mission
Khan Academy's mission is to provide a free, world‑class education for anyone, anywhere.
Role
Who you are
- 10+ years of experience, with at least 5+ years in strategic planning, business operations, or related fields (e.g., consulting, bizops) and 2+ years of experience managing teams
- A strong track record of driving cross-functional initiatives and aligning stakeholders
- Excellent written and verbal communication skills
- Strong analytical and problem-solving abilities; able to turn insights into action
- Comfort working autonomously and proactively owning projects from start to finish
- A collaborative, low-ego attitude and a willingness to dive into strategic and tactical work
- Experience managing complex stakeholder relationships with professionalism and sound judgment
- High discretion when handling confidential materials and conversations
- Bonus: Experience in technology or edtech
What the job involves
- The Strategy & Business Operations Lead reports directly to the CFO and plays a critical role in driving strategic alignment and operational excellence across Khan Academy
- You’ll work closely with the senior leadership team (SLT), CEO, and Board to ensure strong planning, effective execution, and a clear focus on priorities that help us achieve our mission
- This role is a unique mix of strategy, operations, and cross-functional collaboration—and is ideal for someone who loves working across big-picture vision and tactical execution
- Khan Academy is looking for a Strategy & Business Operations Lead with excellent strategic planning, project management, and stakeholder management skills that can help drive the forward momentum of our passionate team
- The Strategy & Business Operations Lead will serve as a key support for the SLT by identifying and deploying impactful strategies and processes that enable the organization to perform effectively and scale efficiently
- As Strategy & Business Operations Lead, your work will be varied, challenging and impactful
- Provide thought partnership to the SLT on organizational, programmatic, and operational strategy
- Lead and continuously improve our annual planning process, ensuring clarity of goals and cross-functional alignment
- Strengthen organizational systems and processes for goal-setting, decision-making, and accountability
- Monitor progress on org-wide OKRs and identify risks or areas that need support
- Shape the SLT’s operational cadence, ensuring timely decision-making and strategic focus
- Partner with the CEO and Board Chair to coordinate board meetings, prepare materials, and track follow-ups
- Lead ad-hoc strategic projects related to growth and organizational effectiveness
Our take
Khan Academy is a non-profit that provides free online education materials, including teacher tools, instruction videos, and practice exercises to support users of all ages. It has over 10 million users a month and covers subjects all the way up to college level.
With nearly a quarter of American adults unable to use mathematics in daily life, Khan Academy’s interactive quizzes, instructional videos, and teacher tools are timely. Khan Academy started life as a series of educational YouTube videos, before building a full-scale platform after receiving an influx of donations from Silicon Valley philanthropists. This background has led it to embrace rather than reject the educational possibilities of new tech such as AI, with the founder regarding traditional institution's banning of tools like ChatGPT as a mistake.
The company offers its tools completely for free, instead relying on donations and volunteers. A key focus is tackling wealth inequality in education. A partnership with the College Board (who produce entrance examinations for higher education) has made access to SAT test prep materials free for millions. 2024 saw a partnership with Microsoft for Khan Academy's Khanmigo product, now free to use for Microsoft customers.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2020
$3m
GRANT
Oct 2017
$3m
GRANT
Total funding: $16.2m
Company benefits
- Flexible spending account (FSA)
- Dental insurance
- Optical insurance
- Life insurance
- Performance bonus
- 401K plan
- Family medical leave
- Diversity program
- Pet friendly workplace
- Work from home opportunities
- Health insurance
- Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together
Company HQ
Mountain View, CA
Leadership
Caroline Hu Flexer
(CEO)Holds a BA and MArch in Architecture from Stanford and Harvard University. They also have an MBA from Stanford Graduate School of Business, and formerly co-founded Duck Duck Moose, a mobile educational platform for children.
Salman Khan
(Executive Director)They graduated from Harvard Business School and have previously worked in Finance.
Salary benchmarks
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