Sales Compensation Analyst, Sprout Social

• We're searching for a resourceful, detail-oriented self-starter who is passionate about delivering top-tier support to Sprout Social's Sales & Success team
• Above all else, we seek a collaborative and highly engaged team player ready to contribute to our driven group of analysts
• 3+ years of direct experience as a Sales Compensation Analyst
• Demonstrable hands-on experience with an industry standard sales compensation software platform is REQUIRED. Preference for candidates with experience with SPIFF
• Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables, complex formulas)
• Excellent attention to detail and a high level of accuracy in calculations and data entry

Desirable

• Sprout Social is looking to hire a Sales Compensation Analyst to the Revenue Operations team, within the Sales & Success team
• Joining the Sales and Success team is an opportunity to accelerate your career
• We’re a winning team selling and supporting the leading social media management platform for businesses
• Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world ​​including General Mills, Make-a-wish Foundation, Honda and Edelman
• And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there
• Commission Plan Administration: Administer complex sales compensation plans, including but not limited to, calculating commissions, bonuses, and accelerators for a diverse sales team
• SPIFF Platform Management: Leverage expertise in the SPIFF compensation platform to configure plans, manage data imports/exports, troubleshoot issues, and optimize system performance
• Data Analysis & Reporting: Analyze sales performance data to identify trends, forecast commission payouts, and provide insights to sales leadership. Generate accurate and timely reports for various stakeholders
• Dispute Resolution: Investigate and resolve commission-related inquiries and disputes in a professional and timely manner, ensuring clear communication and accurate adjustments
• Process Improvement: Identify opportunities to streamline and improve sales compensation processes, enhancing efficiency and accuracy
• Plan Documentation & Communication: Document sales compensation plans and provide clear communication to the sales team regarding plan details and changes
• Cross-Functional Collaboration: Collaborate closely with Sales Operations, Finance, HR, and other departments to ensure alignment and data integrity
• Compliance: Ensure all compensation practices adhere to company policies and relevant regulations
• Success in this role hinges on your experience configuring and administering variable compensation for extensive, multi-functional sales organizations
• You'll be a trusted partner, able to communicate effectively and clarify complex technical details with ease
• Within 1 month, you’ll plant your roots, including:
• Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders to deep training on our products and the value that Sprout delivers to our customers
• Get to know stakeholders throughout our Revenue Operations team as well as cross-functional teams
• Become familiar with our sales environment, tech stack, and sales processes
• Assume primary ownership of running calculations for end of month compensation calculation
• Within 3 months, you’ll start hitting your stride by:
• Build connections with members from other teams through active networking and community-building
• Have a high degree of knowledge of all Sales and Customer Success variable compensation programs and processes
• Be the owner of all variable compensation administration
• Draft and deliver all documentation related to variable compensation plans
• Support re-implementation of the ICM, leveraging your experience to configure the tool in ways that scale and contribute to long term efficiency
• Within 6 months, you’ll be making a clear impact through:
• Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth
• Drive changes in processes, policies, and procedures for your department, helping drive improvements in efficiency, transparency, and trust
• Within 12 months, you’ll make this role your own by:
• Find ways to automate, simplify, and evolve the execution of compensation in ways that allow the business to grow and scale effectively
• Weigh in on plan and short term incentive design, bringing your unique point of view on feasibility and effectiveness
• Develop new and interesting ways to analyze and visualize the data to help inform future decisions and strategies
• Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t considered yet
• Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager