Forward Deployed Engineer, Anduin

• Strong engineering skills and a solid product sense are what make all of that possible
• 5+ years of software engineering experience with a track record of owning and shipping production systems independently
• Ability to simplify complexity and make fast, sound decisions under pressure
• Hands-on experience across multiple integration domains: database management systems, SFTP, SMTP, enterprise SSO, etc
• Proven client-facing experience: leading solution discussions, translating technical concepts, and troubleshooting issues professionally
• Excellent communication skills: able to speak clearly with engineers, product teams, and customer stakeholders across time zones
• Strong product sense: able to evaluate trade-offs and identify client problems worth generalizing into platform capabilities
• Bachelor's Degree or higher in Computer Science or a related field

Desirable

• We are looking for one exceptional Forward Deployed Engineer to join our Engineering team. You will build and architect solutions that connect clients' systems with Anduin's platform, ensure seamless data flows, and implement subscription form digitization logic at the heart of our product
• At its core, this is a technical solutioning role: you lead with problem understanding, integration design, and client advisory work, and you own the solution all the way through to a working outcome in the client's hands
• Client-facing:
• Working directly with high-profile clients: investment firms, law firms, hedge funds, and others to scope and deliver reliable integrations while managing expectations proactively and maintaining strong client relationships
• Leading exploratory meetings with clients: asking the right questions and extracting deep context before arriving at a solution proposal
• Exploring clients' internal systems: CRMs, data models, workflows to identify friction points and advise on data structure improvements that make integrations more robust
• Building tailored client solutions, identifying repeatable patterns, and driving their generalization into platform capabilities that benefit all future clients
• Internal:
• Implementing subscription form digitization logic, working closely with Digitization Consultants, Specialists, and QA Engineers
• Collaborating with teams across our US and Vietnam offices, aligning on priorities, bringing field intelligence back to product and engineering, and advocating for platform improvements
• Building internal tools (AI-powered) to multiply team productivity
• Engaging with clients and US-based teams during regular business hours, and available for evening collaboration with offshore teams in Vietnam when needed