Director of Pre-Sales, Lloyds
Sales Engineering
$120-130k
+ An annual performance-related bonus + Share schemes including free shares
2 days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
$120-130k
+ An annual performance-related bonus + Share schemes including free shares
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- You'll share our passion for solving problems and demonstrate a proactive and tenacious approach to winning deals with all our clients from all sectors
- You'll be comfortable working in a fast-moving and technical environment and take pride in building positive relationships with clients, third party payment gateways and internal colleagues including Sales, Product, IT and Compliance Teams
- Experience of leading a pre-sales team. Demonstrable leadership skills and experience managing and building high-performing teams
- Strong experience in payments (ideally gateway/merchant acquiring) or otherwise a high growth environment
- Experience creating and managing reporting dashboards and performance metric
- Be comfortable influencing a wide network at a senior level, including VIP clients. Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments and with senior leadership
- Good understanding of sales and marketing pipeline processes. Experience collaborating with sales, marketing, and finance teams to drive revenue growth
- Drive to achieve results, strong willed, motivating, and cool under pressure
- Excellent critical thinking and problem-solving skills. A proactive change agent- someone who challenges the status quo, drives innovation, and inspires continuous improvement
What the job involves
- Merchant Services provides a diverse range of products and services to merchants from micro merchants to enterprise customers that want to accept payments via a mixture of channels including face to face, online and over the phone
- Merchants of all sizes are increasingly demanding and expect a significant level of sophistication in how their payment needs are considered. Merchant Services has received significant investment under the Group Strategic Review demonstrating its strategic importance to the Group
- Merchant Services is seeking a highly skilled and motivated Director of Pre-Sales, reporting to the Head of Sales Engineering, to run our pre-sales team
- The Pre-sales team is part of the Sales Engineering team which is a critical team in the success of Cardnet, its role is to offer pre-sale technical support to our clients, where we'll strive to understand and solve the problems the client has while using standard or custom solutions
- The pre-sales team are responsible for understanding clients' needs and proposing the best solution to solve those needs, while removing technical blockers to a successful sale. The team works closely with our commercial teams and clients
- Pre-Sales Consultancy, you and the team will be responsible for providing technical consultancy to potential and existing clients across all sectors and segments. This consultancy will understand the clients problems and requirements while providing the best LBG solution to meet those needs. You and your team will support complex SMB, Mid-market and Enterprise Merchants for all merchant services solutions
- Develop the pre-sales strategy, you'll look at the landscape, the opportunities and potential impacts and build a strategy that delivers the biggest impacts to the Merchant Services business
- Process creation & optimisation, we're just getting started and there's a sea of processes to be created, optimised and improved. You'll work with the team to optimise and improve the working practises of the team to support the continuous improvement of the delivery of services to our merchants
- Blocker Removal & Enablement, you'll analyse our business and actively work projects to enable better performance and remove blockers and obstacles holding us back
- Team Leadership: Mentor and develop a high-performing team across pre-sales. Promote a culture of accountability, innovation, and collaboration
- Partner management, work with sales leaders and sales teams to manage change and initiatives, delivering our growth strategy
Application process
- End Date: February 6, 2026
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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