Solutions Architect, commercetools
$88-125k
Plus competitive stock option package
More information about location
eCommerce provider
Job no longer available
eCommerce provider
501-1000 employees
Job no longer available
$88-125k
Plus competitive stock option package
More information about location
501-1000 employees
Company mission
The leading composable commerce platform that arms you with the essential tools to evolve, build, and scale at your own pace
Role
Who you are
- Bachelor’s Degree in Computer Science (or related field) and 4+ years of professional experience
- Extensive experience and knowledge of ecommerce, omnichannel commerce, and retail processes, systems, and functions
- Deep understanding of current cloud offerings and the ability to design an effective architecture dependent on unique and complex requirements
- Strong communication skills including verbal conversations, emails, technical documents, system and diagrams
- Experience with enterprise-level commerce platforms, Enterprise Resource Planning, Content Management Systems, Order Management Systems, and Identity Management
- A desire to work with a diverse global team
- A passion for technology and building forward-thinking advanced systems and software
- Nice to have:
- Experience with GraphQL, including how it compares to REST APIs
- Understanding of database options (DocumentDB, SQL, Key-Value), how they fit into a full commerce solution, and how to determine the best fit based on the business requirements
- Knowledge of OAuth specifications and data flow
- Ability to write and debug code in common languages (NodeJS and Java are most prevalent)
What the job involves
- Reporting directly to the Head of Customer Success Engineering, Americas, working with the full Customer Success team, you will grow the business and ensure success for all commercetools customers
- You will interface directly with our clients and partners to understand their business needs and technical landscape and assist our partners in architecting the appropriate solution
- You will be responsible for providing senior leadership to our partners and clients across the region as well as to our own technical staff tasked with supporting partner engagements
- Be a commercetools expert, fully understanding the technology and implementation approaches, so you are prepared to help colleagues, clients, and development partners
- Regularly conduct workshops with customers and partners to kick-start their commerce projects and ensure success. These workshops may be virtual or in-person, which will require travel
- Provide ongoing guidance to development partners, technical leaders, CTOs, CIOs, and Solution Architects of client organizations to build out their commerce platform. This typically includes migrating from a legacy system to an event-based, cloud hosted, API-driven future state implementation
- Answer questions quickly and effectively during meetings or white-boarding sessions
- Fully digest requirements to build well-thought out solutions
- Become a jack of all trades on everything commercetools including core APIs, cloud architectures, best practices, in order to define complete future state implementations
- Take the opportunity to spearhead proof of concepts, open-source initiatives and internal projects to improve the team and company ecosystems
- Be ready to troubleshoot specific issues and challenges internal engineering and support teams, including analyzing logs, reviewing code, analyzing overall solutions to determine solutions or alternative approaches
Our take
eCommerce software simplifies complex processes and helps companies effectively manage their inventory, calculate taxes and perform other business-related functions. While companies like Shopify have addressed the needs of smaller retailers, commercetools has built its business around catering to enterprises' specific needs and large investment budgets.
The company provides APIs that can be used to build customised payment, check-out, social commerce, marketplace and other services. It powers billions of sales annually for its customers, which have included Audi, AT&T, Danone, Tiffany & Co., and John Lewis.
In 2021, commercetools acquired the frontend platform, Frontastic, to build a broader portfolio of commerce technology services. In 2023, commercetools scaled the availability of its tools in mainland China, marking the first cloud-native commerce solution to ever expand into the country, a significant expansion, seeing as the nation is the largest single eCommerce market worldwide. Though it now faces more competition in the form of Shopify and other growing competitors - as well as the threats of international tariffs, commercetools continues to innovate in the headless commerce space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2021
$140m
SERIES C
Oct 2019
$149.9m
LATE VC
Total funding: $307.7m
Company benefits
- 100% covered premiums for medical, dental, and vision insurance for you, dependents, and spouse/partner
- Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
- Monthly health membership and phone stipend
- Compensation benefits including 401K company match and an annual professional development stipend
- Flexible, family-friendly working hours - we are a remote first company
Company HQ
Schwabing-West, Munich, Germany
Leadership
Dirk Hoerig
(Founder, Board Member & CIO)Previously co-founded and served as Managing Director for Xoanon. Sits in the Board of Directors as Executive Chairman for commercetools, Inc.
Denis Werner
(Managing Director)Previously acted as a Working Student for Management Consulting Group and as a Diploma Student for Oracle. Was one of the founders of Xoanon.
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