Account Director, Panorama Education
$126.4-158k
OTE
$126.4k
BASE
+ Annual bonus or commission awards + Equity awards
More information about location
All-in-one educational data platform
Be an early applicant
All-in-one educational data platform
201-500 employees
Be an early applicant
$126.4-158k
OTE
$126.4k
BASE
+ Annual bonus or commission awards + Equity awards
More information about location
201-500 employees
Company mission
To improve student outcomes by helping schools and districts act on data.
Role
Who you are
- Strategic Relationship Builder: Proven experience expanding networks within client organizations to include executive stakeholders and strategic contacts, creating a strong foundation for account growth and client retention
- Experienced Account Director: 5+ years of some combination of Account Management, Ed-Tech Account Management, and/or education leadership experience, with a strong focus on managing high-value accounts and a track record of success in renewals, upselling, and client retention for ARR accounts >$100k
- Data-Driven Decision Maker: Skilled in using data to inform client strategy and engagement, and comfortable analyzing adoption metrics, usage data, and other key performance indicators to deliver proactive client support
- Exceptional Communication and Influence Skills: Experience presenting to and influencing executive stakeholders, with an ability to communicate Panorama’s value and strategic impact effectively
- Ownership and Accountability: Demonstrated ability to take full ownership of a portfolio, balancing retention and growth goals and ensuring outstanding client outcomes
- Flexible and Adaptable: Thrives in a fast-paced environment, comfortable with ambiguity, and able to adapt to changing priorities as Panorama grows
What the job involves
- As an Account Director, you’ll oversee a portfolio of high-value accounts, each generating >$100k annual recurring revenue (ARR)
- You’ll work closely with key stakeholders and executive decision-makers within large school districts and educational organizations to expand strategic contacts, deepen relationships, and ensure Panorama’s solutions are fully leveraged to meet their goals
- This role requires a seasoned account management professional who excels in strategic relationship building, can identify and foster growth opportunities, and understands how to deliver measurable value to clients in complex, multi-layered environments
- With a focus on proactive engagement and long-term retention, the Account Director will drive high-impact initiatives to support both client success and Panorama’s growth objectives. Travel is required up to 30-40% of the time for in-person executive reviews, strategic account planning, and partnership expansion meetings
- Strategic Contact Expansion: Identify and cultivate relationships with key decision-makers and influencers across client organizations, expanding Panorama’s reach within each account. Facilitate introductions and build engagement with cross-functional stakeholders to ensure full client support and value realization
- Own the Renewal and Growth Cycle: Lead the renewal process with a strategic, consultative approach to secure timely contract renewals and identify upsell opportunities within existing accounts. Understand and navigate budget cycles, funding sources, and contract preferences
- Drive Client Success and Value Delivery: Conduct Executive Business Reviews (EBRs) and Outcome Reviews, demonstrating how Panorama’s solutions drive results aligned with client goals and KPIs. Use client data to reinforce value and identify areas for further improvement and growth
- Develop and Execute Account Plans: Build comprehensive, data-driven account plans that align with customer goals and map out proactive strategies for engagement, adoption, and expansion
- Data-Informed Engagement: Leverage client adoption metrics, engagement data, and customer feedback to tailor account strategies, prioritize high-impact activities, and ensure clients fully adopt Panorama’s platform
- Collaborate with Cross-Functional Teams: Partner with Sales, Customer Experience, Product, and other teams to deliver cohesive support to clients, streamline handoffs, and continuously improve client outcomes
Our take
Educational data is invaluable in ensuring that students are meeting their potential - data such as attendance, behaviour, and grades. Educational professionals typically collect and aggregate this data across spreadsheets, but the time-consuming process of turning this mass of data into actionable insights often leads to it not being analyzed often or at all.
Panorama Education provides an all-in-one educational data platform for schools, featuring unified data entry and dashboards for the analysis of student information. The platform is fragmented into sections on student success, social-emotional learning, feedback surveys and positive behaviour, and provides personalized professional development experiences for teachers to help them better understand how to act on data.
Whilst educational data platforms are nothing new, Panorama Education has taken a smart approach by focussing on providing data entry, analysis, and professional development in a unified, accessible and user-friendly platform. Its recent acquisition of Mesa Cloud, a graduation management system that ensures students are on track to receive a diploma, further enhances its offering with the ability to auto-monitor and flag students who are off-track.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Feb 2022
$5m
LATE VC
Sep 2021
$60m
SERIES C
Total funding: $97.6m
Company benefits
- 2 Weeks a Year of Office Closure
- 16 Weeks of Parental Leave
- Wellness Reimbursements
- Option Grants
- Home Office Reimbursements
- Professional Development
- Medical, Dental & Vision
- Choose Where You Work
Company values
- Focus on Student Impact - At all times, we remain focused on the impact we have for students and the families and educators who support them. What makes Panorama unique is our relentless focus on improving education, not just continuing the status quo
- Care About People - We take a human-first approach to building our organization. We care deeply about our teammates, our clients, and the students, educators, and families we serve
- Diversity, Equity, Inclusion, and Belonging -We believe Panorama is strongest when our team reflects the tremendous diversity of the students, families, and educators we serve
- Progress Over Perfection - We believe that the best way to have an impact in the world and to build a great company is through continuous progress, paired with iteration, experimentation, and learning. We strive to get better every day, and we take a growth mindset
- Be Bold, Be Innovative - Achieving Panorama's mission requires creativity, moonshot ideas, and new ways of thinking. We’re willing to try hard things, take big bets, and work on problems that haven’t been solved before
Company HQ
Downtown Crossing, Boston, MA
Articles
Leadership
Aaron Feuer
(CEO)Experience as a Legal Assistant for Bet Tzedek Legal Services, and was a Tour Guide for Yale University from 2010 to 2013.
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