Risk / Fraud Operations Team Leader, Lili
$70-120k
+ Equity
Banking platform for small businesses
Job no longer available
Banking platform for small businesses
101-200 employees
Job no longer available
$70-120k
+ Equity
101-200 employees
Company mission
To make the financial aspects of business easier to manage and understand.
Role
Who you are
- Risk/Fraud leadership/team leader experience - Required
- 7+ years’ experience working in banking/payment processing and risk/fraud operations-related roles, including within a leadership capacity
- BA or BS degree, MBA or another advanced graduate degree & certifications considered a plus
- Demonstrative ability to effectively problem solve as a member of the company leadership team. This will include project management and A/B testing
- Strong analytical, data-driven assessments, organizational, and prioritizing skills
- Able to work flexible hours as required, including a hybrid work environment
- Fintech experience preferred
- Excellent interpersonal, and strong verbal and written communication skills
- Experience with business accounts is an essential component of the role
- Passion for promoting a culture of a customer-first risk-based model. A strong desire to work for a fast-paced, high-growth organization
- Operate as a critical thinking problem solver and team player
- Advanced Microsoft Office experience; experience with Zendesk a plus
What the job involves
- Ownership of all Risk/Fraud Operations related responsibilities impacting Lili’s brand, customers and regulatory risks. This will include proactive management, governance and oversight on all potential fraud and risk activity, adjusting robust rules, reacting to KRI alerts, customer communication and detailed investigation into fraud typologies
- The ideal and experienced leader should have strong analytical skills, with SQL a core competency in an effort to conduct data driven analysis, and creation of measurable actions reducing exposures
- Management, support of Risk/Fraud Operations team members, including hiring, coaching, day to day leading, quality assurance reviews, queue management, periodic performance management evaluations and development plans
- Work closely and effectively cross functionally with Customer Experience, Product, Compliance, Data Analytic, DevOps, Operations, Growth teams and other internal business units and senior leadership
- Leverage various internal and external tools, systems and reporting supporting an early upstream identification and prevention of fraud and other business risks
- Analyze, assess fraud trends and drive recommendations on change management
- Liaison between Lili and its core payment processing partner for all product-related updates and testing supporting new and/or enhanced functions and features
- Develop sustainable and productive relationships with banking industry contacts for benchmarking, trend detection, associated risks to Lili, along with engaging our 3rd party risk partners, to include our sponsor bank partners
- Manage detailed oversight into all possible fraud related risks, to include supporting detailed research on KYC/KYB regulatory inquiries, proactive and robust preventive measures vs. an ever changing maco risk appetite
Our take
While competition amongst neobanks for SMBs is heating up, Lili is attempting to one-up the rest by bringing banking services, tax optimization, and accounting into one app. The company predominantly targets sole proprietors and freelancers, who are pushed for time and often lack the resources to effectively manage their financials on top of carrying out their core work.
This laser-focus on freelancers should prove to be a smart move, with the number of freelance workers on the rise. Lili has grown extraordinarily already, and secured major funding to scale its US operations. It continues to solidify its offering, with the release of new accounting capabilities and the recent launch of "Lili AI" that will deliver heightened efficiency and decision-making to the platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2021
$55m
SERIES B
Oct 2020
$15m
SERIES A
Total funding: $83m
Company benefits
- Stock Options
- Health Insurance Benefits
- Vision Insurance
- Dental Insurance
- Retirement Account - 401(k) plan
- Paid Vacation and Sick Time
- Weekly Catered Lunches
Company HQ
SoHo, New York, NY
Leadership
Lilac Bar David
(Co-Founder & CEO)Prior to co-founding Lili, they were the Founder and CEO of Pepper, Israel's first mobile bank. Former EVP Of Business Development and Strategy for Leumi Card.
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