Mid-Market Sales Development Representative, Ada

$79.2-92.4k

OTE

Plus stock option plan

Salesforce

Outreach

Entry and Junior level

Remote in Canada

Chatbot AI customer experience solution

Posted today

Chatbot AI customer experience solution

201-500 employees

B2BArtificial IntelligenceCustomer serviceMachine LearningSaaSAutomation

Posted today

$79.2-92.4k

OTE

Plus stock option plan

Salesforce

Outreach

Entry and Junior level

Remote in Canada

201-500 employees

B2BArtificial IntelligenceCustomer serviceMachine LearningSaaSAutomation

Company mission

To repair broken brand interactions and restore the customer experience.

Job

Company

Role

Who you are

If you are looking forward to rolling up your sleeves and making an impact not only on Ada’s growth but on the success of the businesses you’ll be working with, this role is definitely for you
You have excellent written and verbal communication skills
You are highly empathetic and are able to easily foster connections with people, we live these values every day
You are deeply curious, crave feedback, and are excited about learning in an accelerated environment
You are highly motivated and love to make cold calls
You are an outside-the-box thinker, this job will test your creativity and adaptability
You’re results-driven but the team is greater than the sum of its parts
Previous SaaS experience is a plus, but there are many pathways to sales success!

What the job involves

As a Sales Development Representative, you are representing Ada as the first point of contact with potential clients
You’ll become an expert on communicating the value of our AI chatbot software, consulting with prospective clients across different industries, learning about their business challenges and goals, and how Ada can help
You’ll go through an amazing training program where you’ll gain product knowledge and learn to use a variety of sales tools
Crafting and deploying personalized omni channel campaigns to prospective clients
Qualifying prospective clients on video and phone calls
Becoming an Ada product expert
Developing new outbound prospecting strategies, and optimizing existing ones
Using modern sales tools including Outreach, Linkedin, Gong, Vidyard, and Salesforce
Collaborating with Account Executives to build long-term relationships with new accounts

Our take

More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.

The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Few candidates hear
back within 2 weeks

-29% employee growth in 12 months

Glassdoor (3.1)

Company

Company benefits

Generous stock option plan
Unlimited vacation
Wellness account
Extended health coverage
Dental/optical/travel insurance
Life insurance
Employee and family assistance plan
Flexible work schedule
Digital first, fully remote with WFH budget
In-house social worker
Paid parental leave for Canadian and U.S. residents
Development opportunities

Company values

Authenticity
Courage
Empathy
Simplicity

Company HQ

Wellington Place, Toronto, ON

Articles

Ada Announces Rebrand and Launches Suite of New Product Features to Support Global Expansion

Chat Bot Provider Ada Valued at $1.2 Billion in Funding Round

Understanding the business implications of ChatGPT and Large Language Models (LLMs)

Ada Raises $130M Series C; at $1.2 Billion Valuation

Leadership

Mike Murchison

(CEO)

Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.

David Hariri

(Designer & Developer)

Experience as Developer for Teehan+Lax, and co-founder of Volley.

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