Senior Data Scientist, Extend
Fraud Machine Learning
$150-170k
+ Stock options
Warranty and protection plan services
Be an early applicant
Warranty and protection plan services
201-500 employees
Be an early applicant
$150-170k
+ Stock options
201-500 employees
Company mission
To provide clients with a seamless product protection experience, helping benefit both merchants and customers.
Role
Who you are
- 3+ years of work experience building and deploying machine learning systems into production
- Previous experience building fraud detection or risk assessment tools is a strong plus
- Solid understanding of fundamental computer science concepts, software design best practices, software development lifecycle and common machine learning design patterns
- Expertise in Python/R, SQL
- Experience with AWS, dbt
- Excellent stakeholder management, with a track record of working cross-functionally to deliver results
- Attention to details and intellectual curiosity to understand user behavior and patterns
- Empathy and humility
What the job involves
- You will be part of the Risk Analytics team building Extend’s fraud detection capabilities and application. You will play a pivotal role in helping to manage risk and scale the organization
- Develop technologies and strategies to prevent and detect claim fraud and abuse across a variety of post-purchase products, including product protection and shipping protection
- Build and deploy machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
- Be responsible for evaluating, monitoring, and maintaining models to ensure high performance and reliability
- Closely partner with product, engineering, and operations teams to productionalize and reduce and prevent fraud
- Cultivate a culture of learning and collaboration within and across partner teams
Our take
Extend allows online and offline merchants to offer product warranties and protection plans at the point of sale. It aims to provide a comprehensive and centralised warranty system where before there was not one. Extend also provides customers themselves with a fast support experience, where 95% of claims are resolved in just 90 seconds.
Its API based platform is integrated into the likes of Shopify, Magento, Salesforce Commerce Cloud and BigCommerce, and can also be integrated into private client-owned e-commerce platforms. This ease of use is what makes Extend so appealing for clients.
The company has seen good funding that has fuelled business growth and geographical expansion. It’s interesting to note that PayPal Ventures and SoftBank are two of their main backers, as this indicates that payment giants see the value of these point of sale transactions. In 2022, Extend was named a certified partner of Shopify and reached an important milestone in becoming a full-service company, taking it one step closer to its vision of becoming the "AppleCare for everything".
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
May 2021
$260m
SERIES C
Oct 2020
$40m
SERIES B
Total funding: $316.4m
Company benefits
- Unlimited coffee, drinks, and snacks at the office
- A friendly and collaborative place to work
- Company stock options
- Flexible vacation policy
- Fully covered medical, vision and dental insurance
Company HQ
Rincon Hill, San Francisco, CA
Articles
Leadership
Woodrow Levin
(CEO & Founder)Woodrow started his career by founding InStadium in 2000, where he spent 7 years before also founding Riverbank Capital and BringIt. After further roles at DocuSign and DraftKings, he founded Extend in February 2019, serving since then as CEO.
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