Partner Success Manager, Coupa
Americas Lead
$208-290.7k
Business spending management platform
Be an early applicant
Business spending management platform
1001+ employees
Be an early applicant
$208-290.7k
1001+ employees
Company mission
To provide a clear idea of business value for clients.
Role
Who you are
- 15+ years in software implementation, pre-sales, or partner/channel development, ideally in procurement, finance, or enterprise SaaS. Coupa or direct-competitor experience is a strong plus
- A track record of leading teams through senior individual contributors, not just early-career staff
- Demonstrated ability to operate cross-functionally at the executive level, with partners and internally
- Comfortable working across North and South America; Spanish and/or Portuguese fluency is a plus
- A blend of technical credibility (solution/delivery fluency) and business acumen (commercial and relationship skills)
- Bachelor's degree required; MBA or equivalent a plus
- Comfortably operating with partial information and building clarity as they go
What the job involves
- Coupa is hiring a Regional Leader for Partner Success in the Americas, completing our global leadership team alongside the existing EMEA and APJ leads
- This person will own the strategy, growth, and performance of our partner ecosystem across North and South America and will lead an established team of senior and junior partner success professionals in the region
- This is a build-and-run role
- Some elements of the charter are well defined; others will take shape as the leader gets into the business
- We expect this person to operate with seniority and judgment to bring structure and clarity where it doesn't yet exist, rather than wait for it to be handed to them
- Own the Americas partner success strategy, define priorities, structure, and operating rhythm for the region, in step with the global charter set by EMEA and APJ
- Lead, grow, and develop the existing team of senior and junior partner success managers across North and South America
- Build and manage executive-level partner relationships to accelerate partners' ability to position, sell, and deliver Coupa solutions
- Drive partner activation, capability, and capacity, in partnership with Field Alliances and Professional Services
- Develop partner-specific business plans aligned to regional and vertical growth goals and track them through scorecards and regular reviews
- Act as the primary point of contact between partners and internal teams along with alliance owners, Sales, Professional Services, Marketing, Product, and Finance
- Partners with account managers and practice leads on resource capacity planning and pipeline growth
- Ensure partners are commercially ready to transact and resolve issues as they surface
- Bring a point of view on where the regional partner model should evolve, and help shape it, rather than simply run what exists today
- Represent the Americas region in global partner success planning, contributing to and aligning with worldwide strategy
Our take
In 2006, Coupa was created to be a provider of business spending management (BSM) services. Since then, it has grown into its niche with a comprehensive platform that enables companies to gain greater control over their spending, supply networks, chain optimisation, liquidity management and payment solutions.
Coupa has been recognized as a leading brand in third-party risk management (TPRM). Using AI software, its TPRM software takes data from hundreds of sources and generates risk flags across the entire platform, informing the user’s processing decisions.
TPRM integrates into Coupa’s business spending management systems to provide one comprehensive platform, a feat that gives it a definitive edge when it comes to secure management of company funds. Most recently, the company acquired intelligent document processing partner, Rossum, in a move set to strengthen its source-to-pay capabilities and expand AI-powered invoice automation across the wider platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2015
$80m
SERIES G
Mar 2014
$40m
SERIES F
Total funding: $169m
Company HQ
Town Center, Foster City, CA
Leadership
Leagh Turner
(CEO & Board Of Directors)Previously on the Board of Directors at Plan International Canada, was the Co-CEO of Ceridian and was COO at SAP.
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