DevOps Engineer, Zoom
$98.9-228.7k
More information about location
Office located in San Jose, CA
Work platform for human connection
Be an early applicant
Work platform for human connection
1001+ employees
Be an early applicant
$98.9-228.7k
More information about location
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Hold qualifications in Computer Science, Engineering, Information Technology, or a related discipline
- Have experience in AWS cloud infrastructure design and management (EC2, VPC, EKS, S3, IAM, CloudWatch, etc.)
- Have experience with CI/CD tools (e.g., Jenkins, GitLab CI) and Infrastructure as Code (IaC) frameworks such as Terraform or Ansible
- Demonstrate expertise in containerization and orchestration technologies such as Docker and Kubernetes
- Demonstrate expertise in Linux systems administration and network configuration
- Demonstrate knowledge of various cloud platforms, including AWS, OCI, and GCP
- Demonstrate comprehensive knowledge of networking and security principles, including SIP, RTP, NAT traversal, load balancing, firewalls, and encryption
- Gain practical experience with monitoring, observability, and alerting tools such as Prometheus, Grafana, ELK, and Datadog
What the job involves
- This role is part of the Zoom Phone and Zoom Contact Center DevOps team within the Engineering Operations Group. The ideal candidate should be capable of diving into a wide range of services and identifying systemic issues across architecture, CI/CD flow, and containerization environments
- The position involves collaborating with cross-functional teams to design and implement resilient VoIP infrastructure and services
- At Zoom, we are building the next generation of cloud and colocation infrastructure that powers seamless communication and collaboration for millions of users worldwide
- Designing, implement, and maintain scalable, secure, and high-availability VoIP infrastructure and services on cloud or colocation platforms. Build, operate, and optimize Kubernetes (K8s) clusters for containerized applications and microservices
- Develop and manage CI/CD pipelines (e.g., Jenkins, GitLab CI) to automate build, test, and deployment workflows to meet various operational and maintenance requirements. Utilize Infrastructure as Code (IaC) tools such as Terraform and Ansible to automate provisioning and configuration management
- Troubleshoot and resolve complex issues related to VoIP systems, SBC, FreeSWITCH, and related infrastructure components. Manage and enhance production platform monitoring, alerting systems, and fault analysis to ensure rapid incident response and resolution
- Collaborate closely with cross-functional teams—including development, operations, and product—to deliver reliable, high-quality services. Continuously evaluate and integrate new DevOps tools and cloud-native solutions to enhance system automation and scalability
Application process
- End Date: May 31, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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