Program Manager, Amazon

• We are seeking a highly organized, detail-oriented Program Manager to serve as the operational backbone of the GTM Acceleration team within Applied AI Solutions
• The ideal candidate is an exceptional writer with Amazonian document-writing skills, a natural organizer who thrives on bringing structure to ambiguity, and someone who sees AI as a daily force multiplier for operational excellence
• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree in Computer Science, Engineering, or a related technical field
• 2+ years of technical program management experience managing cross-functional programs and driving execution across multiple teams
• Hands-on experience building with generative AI technologies and tools
• Experience with Amazon QuickSight or similar BI/analytics platforms, including building dashboards, data models, and automated workflows
• Demonstrated ability to translate business requirements into technical solutions and drive implementation
• Experience managing rhythm of business processes, including monthly business reviews and cross-team coordination

Desirable

• This position is part of the AWS Specialist and Partner Organization (ASP)
• Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed
• Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners
• Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges
• Our vision in the Applied AI Solutions Go-To-Market team is to be a leading provider of AI and Agentic business applications, leveraging Amazon's unique experience and expertise, used by millions of companies around the world to manage their day-to-day operations
• Our mission is to accelerate our customers' businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges
• This role is the PM for everything across the team — you will own the rhythm of business, drive accountability across all deliverables, manage stakeholder communications, and ensure the team operates at peak effectiveness
• This is not a traditional program management role
• We expect you to leverage AI tools daily to streamline your work, automate repetitive tasks, and multiply your impact
• You will also serve as a key writing contributor — drafting communications, authoring the GTM Acceleration Monthly Update, and helping leadership look around corners
• Additionally, you will perform executive assistant-type functions for the team leader, including scheduling, event planning, and proactive coordination
• Own and drive the GTM Acceleration team's operating cadence end-to-end — team meetings, monthly business reviews, quarterly planning, and OP cycles — with agendas for every meeting, clear action items, and relentless follow-through to ensure nothing slips between team forums
• Manage team goals, deliverable tracking, and Asana project hygiene; proactively flag risks, blockers, and slipping timelines to leadership before they become issues
• Author and own the GTM Acceleration Monthly Update — a leadership-facing narrative synthesizing accomplishments, metrics, risks, and priorities across all workstreams
• Draft, edit, and contribute to strategic documents and stakeholder comms with high-quality Amazonian writing — clear, data-driven, and customer-obsessed
• Leverage generative AI tools (Amazon Q, Kiro, and others) daily to automate reporting, synthesize information, and streamline operational workflows; build and maintain team knowledge bases, dashboards, and shared resources to ensure team information is discoverable and new members are onboarded effectively
• Manage scheduling, calendar coordination, and meeting preparation for the team leader; anticipate needs, help leadership look around corners, and serve as the operational force multiplier — triaging priorities, drafting responses, and ensuring nothing falls through the cracks
• Plan and execute team events, offsites, and all-hands meetings — owning logistics, agendas, communications, and follow-up actions
• Drive cross-functional coordination across GTM Acceleration workstreams, ensuring stakeholder alignment, dependency management, and clear ownership of deliverables
• Ensure the GTM Acceleration team completes required upskilling, training, and certifications on schedule; stand up and manage a mentorship program for AAIS GTM that pairs team members with mentors and tracks engagement; evolve AAIS Embark onboarding to align with the current state of the portfolio and ensure continued maintenance throughout the year