Senior UX Researcher, Brevo

Salary not provided

Brevo offers an Ownership Plan which is inspired by ESOP or stock programs. This way you will participate in the event of financial success with a considerable bonus

Amplitude

Typeform

FullStory

Senior level

Berlin

Remote from Germany

Digital marketing platform

Job no longer available

Digital marketing platform

501-1000 employees

B2BEnterpriseMarketingDigital MediaSaaSSales

Job no longer available

Salary not provided

Brevo offers an Ownership Plan which is inspired by ESOP or stock programs. This way you will participate in the event of financial success with a considerable bonus

Amplitude

Typeform

FullStory

Senior level

Berlin

Remote from Germany

501-1000 employees

B2BEnterpriseMarketingDigital MediaSaaSSales

Company mission

To empower businesses of every size to forge lasting customer relationships.

Job

Company

Role

Who you are

A User Researcher with at least 5+ years of hands-on experience in user research, with a wide range of quantitative & qualitative methods
Fluent in English and French (mandatory)
A strong communicator, experienced in working with cross-functional teams
Proficient with tools such as Dovetail, Amplitude, FullStory, Maze, Typeform
Results-driven with strong organizational and analytical skills

What the job involves

Within the User Research team, you’ll collaborate closely with product managers, product designers, content designers, and system designers. You’ll join an international Product team of around 40 people
Conduct B2B research projects throughout all stages of the design cycle, from problem definition to delivering actionable recommendations for the Product Team
Participate in the creation of our User Research strategy alongside the Research and Product Teams
Develop our User Research toolbox with the most relevant tools, methods, and frameworks
Enhance expertise and promote the adoption of User Research within the Product Team to empower them in independently conducting research activities
Collaborate closely with the Product Team and become a trusted research partner for one of our three product areas: Customer Management, Marketing Platform, and User Lifecycle
Present your work in a compelling, engaging manner
Drive a culture of user insights and the influence of User Research at a company-wide level

Application process

A first video interview with our HR Team (30 minutes)
A second video interview with some people from the User Research Team (1H)
A live case study (1H30)
A last video interview with our UX Director (30min)

Our take

Brevo, formerly Sendinblue, is a digital platform that helps businesses grow and develop strong customer relationships. Specialising in email, SMS, Facebook, Chat, CRM, and more, it supports more than 300,000 active users across 160 countries, with offices in Seattle, Berlin, Bangalore, Sofia, Noida, and Toronto.

Unlike other marketing solutions focused on enterprise-level businesses, Brevo serves both B2B and B2C businesses and eCommerce sellers. It is committed to providing affordable and accessible marketing solutions to reach as many customers as possible. A recent acquisition of Yodel.io enabled the company to reduce digital marketing costs while creating additional features for customer success.

Brevo's position has strengthened in the growing market as more SMBs are going digital. The company is also targeting enterprise customers, including Louis Vuitton, the candy giant Haribo, Fujitsu, Amnesty International and Greenpeace. Having recently reached centaur status, the company is still building new products and acquiring smaller companies, targeting $1B Annual Recurring Revenue by 2030.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

63% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (4.2)

Company

Funding (last 2 of 5 rounds)

Sep 2020

$159.4m

SERIES B

Sep 2017

$35.1m

SERIES A

Total funding: $196m

Company benefits

A unique opportunity to join an international and collaborative scale up environment in a hyper-growth context
The chance to grow your professional and technical skills, with real room for career progression
Shared ownership plan
Paid time off and paid holidays
Budget to support your workspace at home
Optional health insurance package
Bi-annual global company offsite; inter-office trips
A modern office in a central location with free snacks/drinks and fun activities!
Team events and more!
Work's council benefits (HelloCSE)
Very competitive referral program
Second parent leave: 1 month of fully paid leave

Company HQ

Madeleine, Paris, France

Leadership

Armand Thiberge

(Founder & CEO)

Acts as an investor for My Job Glasses, Backacia and SABI AGRI. Previously founded Dual Technologies Services.

Jeremy Cahen

(CPO)

Serves as a founder and advisor for Harvestr, and as a President for eGG-one school. Previously acted as Founding President for oonity.

Steffen Schebesta

(Chairman of the Advisory Board)

Acts as a founder and shareholder for Jurafuchs (Go Legal GmbH). Currently serves as a private investor for LIVEBUY and Vespucci Analytics, and as a shareholder and an advisory board member for RFQ2Go.

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