Strategic Partner Manager, DoubleVerify
Programmatic
$54-101k
Plus equity
Software platform for digital media
Be an early applicant
Software platform for digital media
1001+ employees
Be an early applicant
$54-101k
Plus equity
1001+ employees
Company mission
DV's mission is to give advertisers clarity and confidence in their digital investment - across buying platforms, channels and media formats.
Role
Who you are
- 2+ years overall work experience
- 1-2 years of experience in Client Services or Account Management with an understanding of the online advertising industry
- Bachelor’s Degree or equivalent/higher level of education
- Exceptional command of Microsoft Excel and PowerPoint
- Direct experience working at one or more of the following: advertising agency, publisher, ad network or demand side platforms preferred
- Self-motivated, independent thinker and a team player, who will hit the ground running and has strong problem solving skills
- Proven ability to handle multiple deliverables with tight deadlines, manage competing priorities, and consistently perform in high pressure environments
- Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels
- Ability to interact and communicate effectively with management including senior executive level
- Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach
- Passion and desire to play a key role in driving a new business to success in the advertising technology space
What the job involves
- The Strategic Partner Manager, Programmatic is responsible for servicing all aspects of customer accounts and relationships, a critical role
- He/she will oversee all aspects of partner management across integration, launch, reporting, and billing
- The Partner Manager will work closely and collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams to deliver world class customer service and solutions to our clients
- The Partner Manager plays an integral role in recommending and communicating strategies that help us drive our joint client business with our DSP partnerships
- The role will be responsible for educating our platform partners about all aspects of the DoubleVerify product suite, and how products can be leveraged to meet their goals and objectives
- Responsible for proactively managing the day-to-day support of partner accounts such as DSPs, SSPs, or Networks
- Provide strategic and tactical client service to a complex and high touch customer base
- Proactively oversee assigned portfolio, identify growth opportunities and facilitate strategic account planning
- Hands on management of client business processes including, but not limited to onboarding and implementation, reporting, training, optimization recommendations and coordination with billing
- Ensure the quality of services and solutions, including satisfactory resolution of all support requests and troubleshooting of all reporting, ad-serving, or data needs
- Special projects as identified by management leading to close collaboration with the Strategic Platform Operations Lead
- Examples of special projects include: Collaborating with technical teams to automate programmatic workflows. Improve presentation and data sharing mechanisms for client meetings
- Identify patterns and proactively surface ideas to improve quality and internal process, productivity and efficiency
- Assist in DSP rate projects and other programmatic operational support tasks
- Compile performance evaluations for each client, highlighting the DoubleVerify value proposition throughout
- Successfully manage customer expectations throughout the existing partnership
- Develop and maintain strong, active relationships with clients at both senior and mid-management levels, identify opportunities for joint marketing or business collaboration
- Finesse sometimes complicated relationships and streamline communication across Advertisers, Agencies, Networks, Publishers, and 3rd Party Technology partners
- Comfort speaking with clients: Lead client meetings to understand partner goals and objectives. Share and align on client goals with internal stakeholders
- Other responsibilities may be required, such as attending off-site meetings, conferences or industry events, etc. as necessary
Our take
The importance of digital advertising continues to grow, but it can be difficult for companies to protect their brand identity online. DoubleVerify solves this problem using software that monitors campaign performance in real-time.
Since it was first launched, DoubleVerify has successfully carved out an impressive market share, and now boasts customers such as digital advertising giant Facebook as long-time customers. Its success is largely owed to the quality of its technology, which far outperforms that of its rivals. DoubleVerify has consolidated its success by expanding the range of languages its tools support. It has also expanded into new markets such as Australia and New Zealand, a key indicator of the company’s continued growth.
The digital ad space is changing constantly, and DoubleVerify will need to remain as agile and adaptive as it is at present in order to compete with rivals such as Tremor and Quantcast. A 2021 IPO was followed by two rounds of funding and several product releases, including a tiered brand suitability tool as well as key executive hires.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2020
$350m
GROWTH EQUITY VC
Aug 2011
$33m
LATE VC
Total funding: $396.5m
Company benefits
- Health and Fitness Reimbursement
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
- 401k
- Healthcare coverage
- Virtual company events
- Tuition reimbursement
Company HQ
SoHo, New York, NY
Leadership
Mark Zagorski
(CEO (Not Founder))Previously worked as Executive Vice President of Nielsen. Also served as CEO of Telaria and Recruitics.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 36 more jobs at DoubleVerify