Field Application Engineering Director, Axelera AI
Americas
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AI hardware & software for edge computing
Open for applications
AI hardware & software for edge computing
201-500 employees
Open for applications
+ Company shares
More information about location
201-500 employees
Company mission
To spread artificial intelligence for a green, fair, trusted and safe world enabling new applications of AI in diverse sectors like smart cities, retail and other markets.
Role
Who you are
- If you love solving complex technical challenges, building world-class teams, and helping customers unlock the full potential of AI at the edge — this role is for you
- BS/MS in Computer Science, Electrical Engineering, or related discipline
- 8+ years of experience in Field Application Engineering, Technical Sales, or Customer Success roles in the semiconductor, AI, or embedded systems sectors
- 2+ years of experience managing technical teams
- Strong hands-on technical expertise in:
- AI/ML frameworks (PyTorch, TensorFlow)
- Embedded or edge computing systems
- C/C++, Python, OpenCL, or CUDA programming
- Computer vision or model deployment pipelines
- Proven ability to manage complex customer engagements and drive results across cross-functional teams
- Excellent leadership, communication, and presentation skills
- Self-motivated, structured, and comfortable working in a fast-paced, international environment
- Up to 30–40% travel within the US/Americas for customer visits and internal meetings
- International travel few times per year for trade shows, team meetings and alignment with teams in Europe
What the job involves
- Do you thrive where hardware meets AI, and innovation meets execution? We at Axelera AI are searching for a Field Application Engineering (FAE) Director – Americas to lead a powerhouse team supporting customers on their journey from evaluation to full deployment of our Metis AI platform
- Based in Noth America, you’ll lead a small, high-performing team of two FAEs and collaborate closely with our Americas commercial leadership, as well as global R&D, Product, and Customer Success teams. Reporting to the Vice President of Customer Success (Belgium), you’ll ensure every customer interaction reflects technical excellence, reliability, and the spirit of innovation that defines Axelera AI
- This hybrid role blends technical leadership, customer engagement, and strategic impact — perfect for a hands-on leader who’s as comfortable debugging code as guiding teams and influencing executives
- Lead, mentor, and eventually grow the Americas FAE team to deliver exceptional technical support and customer satisfaction
- Set priorities, allocate resources, and ensure alignment with commercial goals in the Americas region
- Develop team skills in AI deployment, embedded systems, and SDK support through coaching and collaboration with global peers
- Build scalable support and knowledge-sharing processes for consistent customer engagement
- Oversee all technical aspects of customer engagements in the Americas — from pre-sales to post-production
- Act as a senior technical escalation point for complex customer issues, ensuring swift resolution through collaboration with R&D and Product teams in Europe
- Support key strategic accounts directly as needed, maintaining strong customer relationships and technical credibility
- Advocate for customer needs within the organization, feeding insights into roadmap and product improvement discussions
- Partner with Sales, Business Development, and Marketing to ensure cohesive go-to-market execution and customer onboarding
- Collaborate with Engineering and Product Management to communicate customer feedback and drive continuous improvement
- Contribute to the global Customer Success strategy and coordinate activities with other regional FAE teams
- Track team performance, project timelines, and customer satisfaction metrics
- Maintain accurate reporting of customer issues and opportunities
- Support hiring and scaling of the Americas FAE function as business grows
Our take
Axelera AI is a provider of AI-native solutions designed specifically for edge computing. The company's Metis AI platform offers a combination of advanced hardware and software, allowing computer vision applications to reach new heights of accessibility, power and user-friendliness.
What sets Axelera AI apart is its advanced in-memory computing and RISC-V-controlled dataflow technology, enabling the development of first-generation AI acceleration platforms that deliver exceptional performance while significantly reducing cost and power consumption.
With continued funding, including backing from Samsung and the European Union, Axelera AI is poised to continue expansion and development. In addition, the company's strategic partnerships and ever-increasing market traction suggest the potential for significant growth.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Feb 2026
$250m
SERIES C
Mar 2025
$68m
GRANT
Total funding: $448m
Company benefits
- Remote/flexible work
- Premium insurance
- Commute benefit
- Teambuilding activities
- Premium Pension
- Work-life balance
- Cutting-edge equipment
- Fresh fruit at the office
- Modern equipped facilities
Company HQ
Beemden, Eindhoven, Netherlands
Leadership
Fabrizio Del Maffeo
(Co-Founder & CEO)Previously founded Bitfury and UP! Bridge The Gap, where they served as Managing Director. They also served as the VP and Managing Director at AAEON Technology Europe.
Evangelos Eleftheriou
(Co-Founder & CTO)Graduated from Carleton University with a PhD in Electrical Engineering. Previously worked at IBM in multiple roles, including Cloud and Computing Infrastructure Department Head and Manager and Leader of Neuromorphic Computing Activities.
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