Senior Technical Program Manager, Ramp

• We are looking for an energetic, opinionated, and technically sharp Program Manager to drive cross-cutting programs that deliver on this objective
• You will have the agency and the executive support to define specifications, create and execute plans across the teams, while matching Ramp’s high quality bar
• The work is highly cross-functional, so strong communication, interpersonal and crisp organizational skills are key to the success in this role
• Minimum 3 years of Technical Program Management experience preferred
• Experience translating a high-level roadmap into a set of discrete technical projects, with a deep understanding of what it takes to build scalable and reliable systems
• Ability to implement a broad program vision complemented by strong engineering and program management skills; experience overseeing and running technical programs, from planning to delivery
• Experience in project management methodologies and practices (agile, but not only)
• Experience leading multiple concurrent projects in an agile, fast-paced, frequently evolving environment
• Ability to collaborate with engineers and stakeholders from outside the company on shared initiatives
• Ability to drive consensus across various stakeholder groups

Desirable

• As a Technical Program Manager, you will run critical technical and cross-functional programs within the engineering organization and its stakeholder teams focused on:
• Developer efficiency and productivity
• Code quality and velocity
• Platform scale to deliver on capacity, while obsessing over latency, UX delight, reliability and other KPIs
• Incident management and response across CX and engineering teams
• Your main engineering stakeholders will be:
• The Ramp Engineering Platform team (responsible for the unified developer experience across CI/CD, release management, environments, and testing frameworks)
• Security Engineering
• Various Product Engineering teams
• Own the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that deliver on the engineering objectives of velocity, scale, reliability, support and developer experience
• Understand the system architecture and technical components necessary for the successful delivery of the programs’ objectives
• Ensure high-quality execution of projects in an effective manner
• Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
• Collaborate with lead engineers, engineering managers and other PMO groups to help communicate business and engineering strategies to the wider organization
• Manage work and collaborate cross-functionally with stakeholders across the whole company and externally (partners, customers, regulators, etc)
• Some initial focus areas include (but are not limited to):
• Technical programs driven by the Engineering Platform team (such as Production Engineering, CI/CD, infrastructure scaling, etc)
• Cross-team Product Engineering programs (incident response, test coverage, product performance)
• Compliance and regulatory programs execution across data, analytics and software engineering
• Enterprise customer programs (in cases when enterprise customer requirements involve orchestrating a number of cross-functional teams to deliver on the business and product objectives)