Account Manager, Centerfield
Client Success
$70-75k
+ Bonus
Customer acquisition enablement platform
Be an early applicant
Customer acquisition enablement platform
1001+ employees
Be an early applicant
$70-75k
+ Bonus
1001+ employees
Company mission
To provide client companies with super-powered customer acquisition tools, boosting sales, profitability, growth, and loyalty.
Role
Who you are
- If you're responsible, thrive in a fast-paced environment, and uphold high-ethical standards for client success, we invite you to apply!
- 2+ years of client or account management experience
- Degree in Marketing, Business Administration, or Economics or equivalent experience
- Knowledge of and experience with digital and/or affiliate marketing, including paid media advertising
- Proficient in Microsoft Office, including Microsoft Excel and PowerPoint
- Nice to have, but not required: experience in JIRA, Asana, and Tableau
- Analytical mind who can convert metrics into action items
- Ability to absorb information quickly and turn complex ideas into action items and results
- Proven ability to juggle multiple projects and clients at one time while maintaining attention to detail
- Strong problem solving and networking skills; ability to proactively find resources to create a solution
- Excellent written, verbal, presentation, and interpersonal communication skills
- Critical thinker, with the ability to roll up your sleeves and get creative
- Proactive worker, with ability to work both independently and in collaborative team environments
- Team player, with a strong sense of ownership and a 'get things done' attitude
- Highly responsible, self-motivated, and able to thrive in an energetic, fast-paced environment
- Knows what needs to be done and operates with a sense of urgency, focus, and discipline
- Thorough, detail-oriented persona, who is meticulous about documentation and task completion
- Above all, ethical, honest, fair and maintaining high integrity
What the job involves
- As a key team member, you will manage a diverse book of business, develop and grow client programs, and drive revenue through upselling and cross-selling our products and services
- You will be the primary point of contact for external partners and internal teams, building trusted relationships and ensuring timely project delivery
- Your role involves hosting regular client meetings, tracking key performance indicators, and collaborating with Business Development and Executive sponsors
- Responsible for owning a book of business comprised of multiple clients within the home services division
- Develop, know, understand, adjust and grow client programs through the upsell / cross-sell of Centerfield products and services and operational refinement
- Reach assigned revenue goal for book of business through cross-sell / upsell within fiscal year
- Serve as lead point of contact for external partners and primary resource for internal teams
- Develop trusted, successful relationships with all client contacts and Centerfield colleagues
- Generate internal and external success KPIs for each client program; ensure the timely delivery of all projects and tasks to aide in the realization of targets and track achievement
- Host weekly or bi-weekly meetings with clients; discuss ongoing objectives and report on key KPIs
- Host internal meetings as necessary for client projects and initiatives
- Learn and understand internal systems and aide client communication related to technical issues
- Partner with Business Development and Executive sponsors on each account as needed
- Track all tasks and projects with a full understanding of goals and ability to provide direction
- Assist with challenging customer asks and issue escalations as needed
- Contribute material and present to client teams during partnership meetings
Our take
Centerfield supplies an owned and operated web sites and technology platform, Dugout, to automate end-to-end customer acquisition for personalized shopping experiences across business, insurance, residential, and eCommerce.
Specializing in customer acquisition, the company's system measures online interactions and click-to-call performance, tests and reports on customer experiences, and automates ad and bid optimization. Clients enjoy increases to activation rates and productivity, as well as access to new revenue.
Centrefield continues to bolster its offerings through smart acquisitions, that allow it to serve additional industries as it expands. The company has supported a range of different clients including household brands such as AT&T and Macy’s.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jan 2017
$156m
GROWTH EQUITY VC
Total funding: $156m
Company benefits
- Semi-Annual Bonuses
- Family Planning Benefits
- $500 WFH Stipend
- Flexible PTO
- Company 401k Match
- Fitness Reimbursement
- Learning & Development
- Mental Health Support
- Health, Vision, and Dental Benefits
Company values
- Leave your uniform at home
- No egos on the field
- Study the playbook
- Get up to bat and swing
- Practice makes perfect
- Keep track of your stats
- Root for the team
- High five our wins
- Give back
Company HQ
Playa Vista, Los Angeles, CA
Articles
Leadership
Brett Cravatt
(Co-CEO)They worked as an Attorney as Loeb & Loeb for a year before spending a decade as COO and CEO of Vendare and WebYES! respectively.
Jason Cohen
(Co-CEO)They started their career as a Sales Executive at DoubleClick before founding and exiting from several successful Performance Marketing companies.
Salary benchmarks
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