Business Support Coordinator, Xero

12 Months Fixed Term

$101.6-127k

We look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits

Mid and Senior level

San Francisco Bay Area

More information about location

Office located in San Mateo, CA

Accounting software for small businesses

Be an early applicant

Accounting software for small businesses

1001+ employees

FintechB2BBookkeepingSaaSAccounting

Be an early applicant

$101.6-127k

We look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits

Mid and Senior level

San Francisco Bay Area

More information about location

Office located in San Mateo, CA

1001+ employees

FintechB2BBookkeepingSaaSAccounting

Company mission

To make life better for people in small business, their advisors, and communities around the world.

Job

Company

Role

Who you are

Proven experience supporting senior leaders in a fast-paced, global environment, with strong judgement and discretion
Highly organised, proactive, and detail-focused, with the ability to manage competing priorities and work independently
Strong relationship builder with excellent communication skills and confidence working across all levels and time zones
Comfortable working behind the scenes to support others, anticipate needs, and ensure seamless delivery
A flexible, can-do attitude with a continuous improvement mindset and willingness to pitch in wherever needed

What the job involves

As Business Support Coordinator, you will be a key player in helping make everyday life here at Xero tick
Finding comfort working in an ever-changing and fast-paced environment, with more than strong admin skills to offer, your ability to communicate effectively and think proactively will be second to none
You are the kind of person that is always one step ahead, planning and prioritising constantly as you go
You will provide exceptional administrative support to the Executive General Managers and Senior Leaders within that business area
A key part of this role is the coordination and orchestration of all work across the domains
You will work closely with other Business Support Coordinators, Operations Managers, senior leaders and wider teams to reduce friction within our processes to ensure everything runs smoothly
You will identify opportunities for improvement and help to deliver those improvements
And ensure the team is well supported, ensuring the smooth management of daily operations
Provide administrative support to senior leaders, including diary management, travel bookings, expense claims, and meeting coordination
Coordinate the XLT annual events calendar with the operations support team and assist with planning as needed
Build strong working relationships across your group, the wider business, and the admin community
Raise and track purchase orders, manage contracts, and support payment processes where relevant
Organise and support leadership events, meetings, workshops, and ensure timely distribution of materials
Collaborate with EAs to support wider team events (e.g. All Hands, AMAs, offsites, roadshows, Board & Committee Meetings, AGM)
Support onboarding for new starters
Liaise between the EGM team and wider business to coordinate diaries, events, and resources
Champion global ways of working and effective team communication

Our take

For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.

Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups and having an incredibly simple user experience.

A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023-launched Beautiful Business Fund that will help small businesses accelerate growth.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

3% employee growth in 12 months

Glassdoor (3.2)

Trustpilot (4.1)

Company

Company HQ

Te Aro, Wellington, Wellington

Leadership

Sukhinder Singh Cassidy

(CEO)

Prior to Xero, she founded Boardlist and Joyus. She also served as the CEO of Polyvore and as a President of Asia Pacific and Latin America Operations at Google.

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