Senior Solutions Architect, Contentstack
DXP
$145-175k
Some travel required
Headless content management system
Job no longer available
Headless content management system
501-1000 employees
Job no longer available
$145-175k
Some travel required
501-1000 employees
Company mission
To enable the world's best brand to reimagine possible.
Role
Who you are
- 8-12 years as a Solution Architect (in-house and/or consulting) or Senior Technical Account Manager, with experience delivering enterprise-scale solutions
- Experience supporting Technical Account Management programs or similar customer-facing initiatives
- Expertise in DXP platforms (Contentstack, Optimizely, Contentful) and composable architectures
- Hands-on experience with frontend frameworks (React.js/Next.js, Vue.js/Nuxt.js), commerce ecosystems, and cloud providers (AWS, Azure, GCP)
- Familiarity with Agile methodologies, DevOps practices, CI/CD, release management, and feature flag usage
- Strong understanding of personalization, analytics, and DXP/CDP integration strategies
- Excellent client engagement, communication, presentation, and interpersonal skills
- Proven ability to translate technical solutions into measurable business value and long-term client success
- Analytical, strategic thinker with strong problem-solving skills
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field preferred
- Proven track record delivering enterprise-grade digital experience solutions and supporting customer success programs
- Willingness to travel as needed
- You value a positive, fun, collaborative culture!
What the job involves
- Contentstack is seeking a Senior Solutions Architect who combines deep technical expertise with a customer-focused mindset to support our Technical Account Management (TAM) program
- In this role, you will help enterprise clients maximize the value of our digital experience and content platforms while providing strategic technical guidance across their architectural roadmap
- You will collaborate closely with Sales, Product, and Engineering to ensure seamless solution delivery, foster client success, and drive long-term retention and expansion
- Serve as a strategic technical advisor for enterprise clients within the TAM program, supporting retention, expansion, and ongoing value delivery
- Lead the design and architecture of complex digital experience solutions, ensuring alignment with client business objectives and technical best practices
- Collaborate with TAMs, Sales, Product, and Engineering throughout the solution lifecycle—from pre-sales and architecture to deployment and ongoing optimization
- Proactively propose innovative solutions to meet client needs, address challenges, and drive business outcomes
- Conduct technical feasibility studies, identify risks, and propose effective mitigation strategies
- Create clear architectural documentation, diagrams, and presentations for both technical and non-technical stakeholders
- Mentor junior architects and engineers, fostering knowledge sharing and continuous improvement
- Stay up-to-date with emerging technologies, industry trends, and best practices, recommending enhancements to improve efficiency and client success
- Support pre-sales efforts and RFP/RFI responses, providing solution demonstrations and technical guidance
- Contribute to the continuous improvement of TAM program processes, architectural standards, and client engagement strategies
- Ensure solutions are scalable, secure, reliable, performant, and maintainable
Our take
As enterprises handle and produce increasing volumes of content, the Content Management System (CMS) market is still growing strongly – expected to more than double in size by 2030. To differentiate themselves in a crowded market, disruptors entering the space are championing the idea of “Headless CMS”, through which enterprises can customize the front-end visuals while offering the same level of backend infrastructure.
Co-founded by the same trio that created and sold Built.io, Contentstack is one such disruptor that’s making a strong name for itself. Founded in 2019, the platform is now used by a number of major enterprises including Shell, JPMorgan Chase, McDonald’s, and Walmart.
The company has huge VC funding as well as a high-profile customer base, but there is still plenty of competition – Storyblok, Prismic, Strapi, and Kontent are all well funded and growing quickly too. That being said, Contenstack is hoping that its no-code automation features will help it stand out from the rest as the company looks to grow internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2022
$80m
SERIES C
Jun 2021
$57.5m
SERIES B
Total funding: $169m
Company HQ
MLK-183, Austin, TX
Leadership
Neha Sampat
(Co-Founder & CEO)Previously co-founded and was CEO of Raw Engineering and Digital Experience Platform Built.io (acquired by Software AG, 2018). Founder & Owner of Austin Woman Magazine & Host of the Dreammakers podcast. Official Member of Forbes Technology Council.
Nishant Patel
(Co-Founder & CTO)Was previously the Founder, CTO, then CEO of Digital Experience Platform Built.io (acquired by Software AG, 2018), as well Co-founder and CTO at Raw Engineering, where they ran a R&D incubator.
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