Senior/Staff Data Analyst, Headway

• If you are a self-starter, comfortable with ambiguity and challenging problems, excited about building a data-driven culture, and motivated by making an impact, then you will be a good fit for this role
• 6+ years of full-time experience using data to surfacing key insights and recommendations from data, solving real world problems, and supporting decision making within growth, product, revenue, or operations teams
• 4+ years of full-time experience at a high-growth technology startup
• You are adept at building relationships with the people you work with
• Proficient in SQL, developing and documenting data models, and experience managing a modern BI tool like Metabase or Looker
• Willingness to “do the dishes” - no task is below you, and you’re willing to do what’s needed and leverage different skill-sets to make partner teams and the overall business successful
• Inherent curiosity and analytical follow-through - you can’t help but ask “why?” and love using data and logic to explore potential solutions
• A self-starter mentality with the ability to prioritize, meet deadlines, and identify opportunities with limited oversight
• You are motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability

Desirable

• The data team at Headway is a small but mighty team designing the infrastructure, implementing pipelines, and driving the analytics and insights to build the mental healthcare system of the future (and have a fun time while doing it!)
• The data team collaborates deeply with partner teams across the company to identify and drive areas for operational improvement, unlock key insights through infrastructure and data visibility, educate the company on data and how to become more data-driven, and uses technical expertise and science to solve the mental healthcare industry’s most challenging problems
• We are seeking Data Analysts to join our growing Data team
• As an early member on our Data team, you'll be responsible for the growing analytics and insights needs across the organization
• You’ll work with partner team leads to collect, visualize and interpret data that enables better decision-making through a deeper understanding of our marketplace growth and operations
• You’ll also help build deep partnership between the Data team and the rest of the organization through data analysis and the creation of dashboards and other tools to empower various business stakeholders, and perform analyses that lead to impactful data-driven decisions
• If you are a self-starter, comfortable with ambiguity and challenging problems, excited about building a data-driven culture, and motivated by making an impact, then you will be a good fit for this role
• Become a trusted strategic partner to our operations and business teams (growth, revenue, and customer success), and work with them to define analytics requirements, identify important questions, and help answer them with data
• Support the operational needs of business stakeholders by delivering high-quality output from data modeling and reverse ETL
• Collaborate with Data and Product Analysts, Data Engineers, Data Scientists, and stakeholders across the company to model data in a scalable way and present it in an impactful and digestible way that leads to better business decisions
• Tell compelling stories through data, articulating technical information to a non-technical audience

• Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background
• First round: You'll meet with a member of the team for a technical interview and to learn more about the data team
• Final round: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway
• References and Offer Decision: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!