Contracts Manager, Nexthink
Commercial EMEA
Office located in Cannon Street, London
Digital employee experience management
Open for applications
Digital employee experience management
1001+ employees
Open for applications
Office located in Cannon Street, London
1001+ employees
Company mission
Nexthink's mission is to delight people at work by helping IT to shape smart and productive workplaces.
Role
Who you are
- 2+ years of experience working on commercial contracts, particularly in the SaaS and cloud services industry
- Experience working on enterprise-level contracts, with a strong understanding of various licensing models, including SaaS, on-premises, and cloud-based offerings
- Proven ability to work closely with sales teams in fast-paced, deadline-driven environments, particularly during quarter-end and year-end
- Some knowledge of global privacy and data protection risks, including experience handling customer security questionnaires and negotiating Data Processing Agreements (DPAs), with the support of the legal and privacy teams
- Ability to quickly understand the company’s products and services
- Exceptional communication and drafting skills, with attention to detail
- Comfortable with new technologies (including use of generative AI). Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with contract management tools like Salesforce or SharePoint is a plus
What the job involves
- Reporting to the Senior Counsel, Commercial EMEA, the Contracts Manager, Commercial EMEA, will work with Senior Counsel to:
- Draft, review, and negotiate a wide range of commercial contracts, including NDAs, license assignments, sales agreements and SaaS agreements for enterprise-level and public-sector clients. Liaise with legal counsel as appropriate
- Collaborate with EMEA and other global-based sales teams and other key stakeholders (including finance, product, and compliance teams) to close deals with customers and partners, managing multiple high-priority transactions under tight deadlines
- Develop and negotiate agreements for partner programs, including Reseller, Distribution, and Teaming agreements, ensuring alignment with the company’s business objectives
- Adapt existing contracts and draft new documentation to reflect changes in services, products, or commercial relationships
- Proactively identify and address potential contractual risks, providing solutions to minimize exposure. Assist in editing and management of playbooks and global templates
- Support with ad hoc contractual queries that come in from all areas of the business
- Support the Legal Team in improving operational efficiency, assisting in the implementation of tools and processes for contract management
- Foster supportive cross-functional relationships and be seen as a standard bearer for excellence and practicality by colleagues
Salary benchmarks
Our take
Bad experiences with IT environments cost companies 100 hours per person each year. In order for businesses to avoid those hours of lost productivity, they need to ensure that their employees' digital experience is working for them.
That's where Nexthink's digital experience platform comes in. Its platform combines monitoring, user engagement, analytics, and automation — all from the employee’s perspective. Using one platform, companies are able to handle all parts of their employee's digital experience cycle, from issue detection to employee engagement. Not only does this allow for businesses to be more productive, it also leads to happier employees no longer bogged down by frustrating IT failures.
The company boasts over 1,100 enterprise customers with more than 15 million employees between them. With offices across the globe, its existing customer base is already large. Nexthink has remained focused on further innovation and partnerships, adding capabilities such as conversational AI. The increase in companies looking to invest in digital employee experience tech is set to keep Nexthink on its existing growth trajectory.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2021
$180m
SERIES D
Nov 2018
$85m
SERIES C
Total funding: $336.2m
Company benefits
- Flexible working
- Life insurance
- Critical illness cover
- Income protection
- Pension plan
- Maternity & Paternity leave
- Car allowance
- Job training and professional development
- 22 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company HQ
Prilly, VD
Leadership
Pedro Bados
(Co-Founder & CEO)Previously worked as an Artificial Intelligence Researcher before co-founding Nexthink in 2004.
Patrick Hertzog
(Co-Founder & User Experience Officer)Before co-founding Nexthink, they worked as a Research Assistant at a polytechnic school in Switzerland.
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