Sales Development Representatives Team Lead, Cloudtalk

Salary not provided

+ 💲 Uncapped sales bonuses

Hubspot

Mid and Senior level

Toronto

4 days a week in office (Wellington Street East, Toronto)

AI Business calling software

Open for applications

AI Business calling software

201-500 employees

B2BSaaSTelecommunicationsCloud ComputingSales

Open for applications

Salary not provided

+ 💲 Uncapped sales bonuses

Hubspot

Mid and Senior level

Toronto

4 days a week in office (Wellington Street East, Toronto)

201-500 employees

B2BSaaSTelecommunicationsCloud ComputingSales

Company mission

To help companies around the world radically expand their contact centers’ capabilities.

Job

Company

Role

Who you are

Experience: 3+ years in a B2B SaaS SDR or sales role, including at least 1 year managing or formally leading a team of quota-carrying reps
Player-coach mindset:
Comfortable carrying your own quota while investing in the growth of those around you
You understand what good qualification looks like and can coach others to replicate it consistently
Data fluency: You use CRM data (HubSpot experience a plus) to diagnose performance, not just report it
Communication: Clear, direct, and empathetic — both with your reps and with cross-functional stakeholders
Resilience and accountability: You own the team's results and thrive in a fast-paced, high-accountability environment

What the job involves

CloudTalk is strategically expanding its presence in Tier 1 markets and has assembled a high-impact Inbound SDR team in Toronto. As an SDR Team Lead, you will own the day-to-day performance of our inbound SDR team in Toronto — coaching reps, driving qualification standards, and working closely with Account Executives to ensure a seamless pipeline handoff
This is a player-coach role: you will carry a reduced individual SQO quota alongside your management responsibilities, keeping you close to the process you are leading. As the Toronto team scales, this role offers a clear path toward a full Sales Management position
Lead, coach, and develop a team of up to 10 inbound SDRs in Toronto, driving individual and collective SQO attainment
Carry a personal SQO quota while maintaining high qualification standards
Run regular 1:1s, call reviews, and pipeline debriefs to identify coaching opportunities and performance gaps
Partner closely with Account Executives to ensure smooth, high-quality handoffs and feedback loops on lead quality
Own onboarding and ramp plans for new SDR hires joining the Toronto team
Champion the MEDDPICC qualification framework and CloudTalk discovery playbooks across the team
Track and report on key metrics (SQOs, conversion rates, activity KPIs) in HubSpot — keeping data clean and actionable
Collaborate with Sales Enablement and RevOps on process improvements, tooling, and playbook iterations

Application process

Initial Chat: Interview with our Talent Acquisition team
Role Deep Dive Interview with Gauthier, our SDR Manager
Case Study Presentation
Culture Bar Raiser Call: Assess cultural fit and potential
🎯 Offer!

Our take

Solvakian startup CloudTalk was founded in 2018 to provide cloud telephone services to call centers. Its ‘virtual phone suite’ is designed to encompass all the needs of a growing business, and integrates CRMs and support tools, saving customers valuable time.

What makes the company stand out is the fact that it has created its own infrastructure rather than relying on third-party vendors. Its offering has been well-received, and CloudTalk has capitalised on the changing communication needs of businesses in the last few years as it utilises funds to both develop its software's impact on the business communication market and achieve financial growth.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.9)

Trustpilot (4)

Company

Funding (last 2 of 3 rounds)

Jan 2024

$23.3m

SERIES B

Feb 2021

$7m

SERIES A

Total funding: $31.9m

Company HQ

Yonge-Bay Corridor, Toronto, ON

Leadership

Martin Malych

(Co-Founder & CEO)

Previously Technology Leader and Managing Partner at Adbee digital, and Digital Head Developer at Elite Solutions/VML Slovakia.

Viktor Vanek

(Co-Founder)

Previously a System Administrator at Elite Solutions, and a System specialist at GSM-R Network.

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