IT Administrator, Side
+ Performance base incentives
Video game development services
Be an early applicant
Video game development services
1001+ employees
Be an early applicant
+ Performance base incentives
1001+ employees
Company mission
To help studios bring their vision to life and make every gamer's experience as perfect as possible.
Role
Who you are
- Fluent in English
- 5 years’ experience in QA/Technical Support/Contact Center environment. Active Directory and Office 365 experience required
- Windows server administration experience including configuration and management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP and PKI
- Experience with Cisco network switches and security appliances, network infrastructure and cable plant management, CCNA/MCSE certifications preferred
- Experience in Fortinet firewalls and configurations
- 5 years’ experience with Windows, VMWare, Mac and Linux servers
- Knowledge in TCP/IP Networking (Structured cabling, patching and Cisco configuration)
- Knowledge of ISO 27001 and PCI-DSS, requirements, and experience working through the compliance process
- Strong analytical, interpersonal, communication (written and verbal) and organization skills required
- Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision, need to be self-driven
- B.S. CS, EE or related technical degree. Equivalent experiences will be considered
- Ability to establish and maintain effective working relationships
- Ability to lift up to 25 kg
What the job involves
- The IT Systems Administrator is part of a team of global IT Support specialists and be responsible for the administration and maintenance of all corporate servers, network infrastructure, and desktop systems at regional site
- The candidate who fills this position will be responsible for supporting all aspects of Side’s Active Directory domains, Windows, Mac and Linux Servers, Network Systems and Infrastructure, PC and Mac desktops, mobile devices, and IT Operations at the locale
- The candidate will work within the globally dispersed Global Technology & Information Security team and report to the regional Manager of Information Technology
- The successful candidate will have prior experience working with technology in Software QA environments, and have solid knowledge of Information Security practices and methodologies as they apply to ISO27001 and PCI-DSS
- Manage and monitor corporate computing environment including but not limited to:
- Active Directory Service
- Network Routers, Switches, Security Appliances, and Wireless Access Points
- Office 365 setup and administration
- Intune (MDM)
- User Account Administration
- Data integrity and backup
- E-mail and Content filtering systems
- Windows/Apple/Linux Servers and Desktops, mobile devices and game consoles
- IT Asset Inventory
- Management of the Office 365 environment including Office, Exchange, SharePoint and Skype for Business
- As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site. Participate in 24x7 on call rotation schedule
- Knowledge of network routing and redundancy principles and practices in a multilayer network
- Experience configuring and troubleshooting Fortinet firewalls
- Ensure Information Security controls are implemented and adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives
- Produce regular reports for systems utilization and up-time
- Support objectives of the Global Technology and Information Security department
Salary benchmarks
Our take
Video game development is a complex process that requires teams of artists, programmers, testers, voice actors, and other specialists to allow the game to launch successfully. However, sourcing and hiring such specialists and coordinating teams can be a time-consuming task, particularly for cross-platform and multilingual games.
Side (previously PTW) provides cross-platform video game development services for publishers, focused on offering end-to-end services from art production and game development to localisation and data collection. The company differentiates itself from similar agencies by focusing heavily on localisation, ensuring that every game has been designed to meet QA for localised standards such as slang, culture, holidays, taboos, food, and more.
Whilst Side certainly faces competition from other video game development agencies and freelance service providers, its experience working on high-profile titles like Star Wars Outlaws and Silent Hill 2 sets it apart. This impressive portfolio puts Side in a position for future success, as it has clearly demonstrated its ability to contribute to the development of major games that meet the expectations of players around the globe.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Company HQ
London, UK
Leadership
Deborah Kirkham
(CEO)During their tenure, Side has expanded to over 3,500 employees, achieved double-digit profit growth, and consistently delivered year-over-year success.
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