Vice President of Product Management & General Manager, Outreach
AI & Platform
More information about location
Sales execution platform
Be an early applicant
Sales execution platform
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- This role is for a strategic product leader who can set a bold vision and direction, act with urgency, and build market-defining AI capabilities while guiding a world-class team
- 10+ years of product management experience in B2B SaaS, with at least 3+ years in leadership roles
- Proven track record of taking AI/ML driven products from vision to market adoption
- Deep understanding of Generative AI, LLMs, Conversational AI, NLP, data pipelines and their practical applications in SaaS products
- Experience building or scaling AI products for GTM teams (sales, marketing, revenue operations)
- Experience building and scaling platform products - cloud-native, API-first, extensible architectures
- Demonstrated success working with enterprise customers and navigating complex requirements
- Excellent communication and storytelling skills - able to inspire teams, influence executives and cross-functional leaders, engage customers
- Experience working in high-growth, fast-paced environments; startup leadership experience preferred
- Comfortable navigating ambiguity, balancing competing priorities, and making high-impact decisions quickly
What the job involves
- As we continue to expand our leadership position, we’re seeking a Head of Product for AI & Platform — a visionary leader who will shape the next chapter of our AI innovation while strengthening the foundation that makes Outreach the trusted platform for revenue organizations
- As Head of Product for AI & Platform, you’ll own the end-to-end strategy for how Outreach powers the AI Revenue Workflow Platform
- You’ll define the vision, scale the platform, and turn cutting-edge AI into intuitive, high-impact product experiences for enterprise customers
- Drive differentiation through agentic AI — creating intelligent, autonomous agents that transform how revenue teams work
- Scale our enterprise-grade platform for performance, extensibility, integrations, and compliance
- Ensure products deliver measurable ROI for customers
- Build and mentor a high-performing product team across AI and platform
- Partner with GTM leadership (Sales, Marketing, CS) to build messaging, define packaging, enable the field, and accelerate adoption
- Own the vision and roadmap for AI and platform infrastructure
- Translate business needs and market trends into clear product priorities
- Deliver AI capabilities that make revenue teams smarter and more productive
- Represent Outreach externally as a thought leader with customers, analysts, and media
- Partner with engineering to design scalable APIs, developer tools, and architectures for real-time, secure AI applications
- Ensure extensibility to support new use cases, integrations, and enterprise customizations
- Define requirements for internal tools (fine-tuning, analytics, AI feedback loops) to accelerate innovation
- Drive the full product lifecycle — from discovery and specs through launch and iteration
- Collaborate closely with Engineering, Design, AI/ML, and Customer Success to bring ideas to market
- Work with Sales and Marketing to craft messaging, demos, and collateral that showcase our AI differentiation
- Build and scale a product team focused on AI and platform
- Mentor PMs and foster a culture of experimentation, customer obsession, and rapid learning
- Define and track KPIs that tie progress to customer and business outcomes
Our take
Alongside the longstanding problems of identifying and closing sales, Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is a sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating AI-driven insights from a rich set of industry data. The company's focus on AI, which included the development of a ‘knowledge AI assistant’ for salespeople, is what allowed it to get ahead in the market. There are numerous competitors in the space, however Outreach has proved to command investor respect, having achieved Unicorn status in 2020.
Outreach has continued to display good growth, and has become a mission-critical part of the revenue stack for many customers - of which it boasts over 5000 globally. Notable names served by the company include Siemens, Twilio, and zoom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Dental and vision coverage
- 401(K)
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(CEO)Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
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