Head of Technical Operations, OnBuy
£90-100k
+ Equity
Multi-category online marketplace
Open for applications
Multi-category online marketplace
101-200 employees
Open for applications
£90-100k
+ Equity
101-200 employees
Company mission
To change online retail for the better, providing customers with a one-stop shopping destination that doesn’t compromise on value or values.
Role
Who you are
- To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving
- This role requires a strategic thinker with a hands-on approach to managing and optimising our technical operations to ensure high performance, scalability, and reliability
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Proven experience in managing hardware architecture and technical operations in a fast-paced environment
- Proven experience in managing DevOps leads and engineers
- Strong leadership and team management skills
- Excellent problem-solving and analytical abilities
- In-depth knowledge of hardware systems, network architecture, and data centre operations
- Experience with Redis and Couchbase
- Experience with system monitoring, observability, and alerting tools
- Strong understanding of cost analysis, reduction, and forecasting
- Experience with contract licensing renewals
- Proficiency in using Google Cloud Armour and/or Cloudflare
- Excellent communication and interpersonal skills
What the job involves
- The Head of Tech Ops will be responsible for overseeing the architecture and landscape of our hardware infrastructure
- Hardware Architecture Management: Design, implement, and manage the architecture and landscape of the hardware infrastructure to support OnBuy's growth and operational needs
- Infrastructure Optimisation: Continuously evaluate and optimise the hardware infrastructure to ensure maximum efficiency, performance, and cost-effectiveness
- Team Leadership: Lead and mentor a team of DevOps engineers, fostering a culture of innovation, collaboration, and continuous improvement
- Vendor Management: Collaborate with hardware vendors and service providers to ensure the best solutions and services are procured and maintained
- Security and Compliance: Ensure that all hardware systems comply with industry standards and regulations, implementing robust security measures to protect company data and assets
- Disaster Recovery: Develop and maintain disaster recovery plans to ensure business continuity in the event of hardware failures or other disruptions
- Performance Monitoring: Implement and oversee monitoring systems to track the performance and health of the hardware infrastructure, proactively addressing any issues that arise
- Cost Management: Conduct cost analysis, reduction, and forecasting to ensure budget adherence and financial efficiency
- Contract Management: Oversee contract licensing renewals to ensure compliance and continuity of service
- Cloud Security: Manage and optimise security measures using Google Cloud Armour and/or Cloudflare
- Database Management: Ensure robust performance and reliability of Redis and Couchbase databases
- System Monitoring and Observability: Implement and manage comprehensive system monitoring, observability, and alerting frameworks
- Performance Management: Regularly review and manage the performance of the technical operations team, setting clear goals and expectations
- Strategic Alignment: Collaborate closely with the development team to ensure technical operations are aligned with the development roadmap
- Resource Planning: Oversee resource allocation and planning to facilitate seamless development processes and optimise operational efficiency
- Agile Methodologies: Implement and promote Agile practices to enhance flexibility, collaboration, and continuous improvement within the technical operations team
Our take
OnBuy claims to be the UK’s most trusted online multi-category marketplace, and the country’s most popular Amazon alternative. It’s a big claim, but it isn’t beyond reason. Along with Wish and Not On The High Street, OnBuy is certainly laying down a challenge to the likes of eBay, Etsy, and of course, Amazon.
The company differentiates itself from the competition in a few key ways – most of which are seller-related. Firstly, by not offering its own products, there’s no clash of interests with sellers (a common pain point for Amazon). As well as this, features like immediate payment and robust PayPal Seller Protection have aided its growth in popularity.
OnBuy’s sales skyrocketed during the first year of the pandemic, and the company has sustained its momentum since then; growing internationally, scoring major VC funding and expanding its executive team along the way. It has made a string of partnerships with companies such as Klarna and BaseLinker, all towards improving its services to ensure it maintains its position in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$47.5m
SERIES A
Jul 2020
$6.8m
SERIES A
Total funding: $58.4m
Company benefits
- Equity
- Flexible Working Options
Company HQ
Westminster, London, UK
Leadership
Cas Paton
(CEO & Founder)Before founding OnBuy they worked as a Retail and eCommerce Consultant, following a four year spell in the UK military.
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