Data Analyst, Vonage
Cloud-based communications APIs
Job no longer available
Cloud-based communications APIs
1001+ employees
Job no longer available
1001+ employees
Company mission
To make communications more flexible, intelligent, and personal to help enterprises stay ahead.
Role
Who you are
- 3-5 years of experience in Data Analysis and/or Analytics
- Skilled in reporting and data visualization software (Tableau BI or similar)
- Exposure in Elasticsearch and its’ modules/extensions/language (Kibana, X-Pack, lucene query language)
- Experience with Python
- Experience with SQL
- Experience with version control systems like Git
- Creative and keen to learn new technologies
- Self-starter who is also comfortable working individually as well as part of a team
- Inquisitive mindset, with a strong eye for detail
- Comfortable in planning, leading, and delivering complex data solutions to improve performance and to deliver improved alerts
- Have a strong quantitative analytical background and be able to draw out key information from large datasets
- Excellent communication skills, able to explain data concepts to non-technical audiences
- Project management skills with experience of working collaboratively with colleagues across large organizations
Desirable
- Understanding of the b2b cloud communications industry, including but not limited to WebRTC, A2P messaging (Kafka), or VoIP
- Experience / Familiarity in Telecom Fraud - SMS and Voice
- Experience in writing ETL/ELTs
- Experience with Machine Learning libraries
- Computer Science degree preferred but not required
What the job involves
- Support the technical execution of our monitoring needs, data analytics, testing, and automation
- Build, Maintain and Improve alerts on identified fields of each function of our team, to better Monitor and support our products
- Assist the Fraud team in Telecom Fraud and Compliance by developing new alerts and algorithms to identify fraudulent activity within the Vonage Network
- Liaise with our Data and Core teams to identify ways of improving the Data consumption for our projects and framework
- Work through a variety of technical challenges that will require creativity and close collaboration across internal functions
Our take
According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realise that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.
Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.
Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. Vonage won the 2022 FinTech Award for Outstanding Cloud Communications Solutions in recognition of its growth and continued dedication to the development of new technologies.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2005
$200m
SERIES E
Aug 2004
$105m
SERIES D
Total funding: $372m
Company values
- Accountability - We do what we say and we own what we do
- Collaboration - We believe different perspectives bring better outcomes
- Trust - We recognize and rely on each other’s talents to achieve excellence
- Excellence - We focus on being the best at what we do
Company HQ
Holmdel, NJ
Articles
Leadership
Rory Read
(CEO, not founder)Member of the Ericsson Leadership Team and Board Member at Booz Allen Hamilton. Previously worked for Dell in a variety of roles, including Chief Operating Executive.
People progressing
Joined as Talent Acquisition Partner (EMEA/APAC), being promoted to Senior Talent Acquisition Partner (Global) after 2 years and currently the Senior Global Head of Talent.
Salary benchmarks
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