Sales Engineer, Logz.io
Cloud observability platform for engineers
Job no longer available
Cloud observability platform for engineers
101-200 employees
Job no longer available
101-200 employees
Company mission
To give modern engineers all the tools they need to monitor any technology stack.
Role
Who you are
- 3+ Years Experience in Pre-Sales and customer success
- Excellent communication skills
- 3–5 years of experience with observability or application performance management technologies and techniques
- Experience with software development with at least one of the following technologies: Java,.NET, PHP, Go, or Node.js
- Experience with DevOps or Site Reliability Engineering practices
- Knowledge of cloud platforms, including AWS, Azure, or GCP
- Ability to creatively explain and present complex concepts in an easy-to-understand manner
- Ability to work for a dynamic, technical organization with a rapidly expanding customer base
- Can work independently
- Some travel is expected and the qualified candidate will be capable of traveling under normal conditions
- Assist and contribute to the development of our technical enablement strategy (content, labs, tests, etc)
What the job involves
- As an Observability Sales Engineer, you will be responsible for helping customers understand the value of observability and how it can be used to improve their business
- You will work closely with customers to identify their observability needs, develop solutions, and implement those solutions by leading proof-of-concepts or assisted trials
- You will be the key technical resource for the sales team, driving technical discussions and providing training, support on how to best use our observability platform
- Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles, either in a 1:1 or sales team model
- Engaging with prospective DevOps customers while understanding their day-to-day roles, responsibilities, activities, environment, tools, etc
- Successfully match customer pain/requirements to proposed solutions
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Manage all technical aspects of RFP / RFI responses
- Effectively communicate customer needs to the R&D teams for future product enhancements
- Effectively define customer success and on-board customers ensuring adoption, and renewal
- Assist in the seamless transition of a new customer from the Sales team to the Customer Success team resulting in a best-in-class on-boarding experience
- Collect and document competitive intelligence
- Lead Proof-of-Concepts and Assisted Trial evaluations in order to deliver technical proof to prospective customers
- Effectively communicate customer insights and feedback to the R&D teams for future product enhancements
Our take
Logz.io was created by engineers who saw the issues faced by colleagues attempting to monitor complex cloud-native environments. Its observability platform was developed to give engineers an easier way of monitoring data as environments grow, helping to increase productivity and reduce time spent troubleshooting.
The company serves engineers across industries such as gaming, financial services and eCommerce. Its Open 360 platform delivers observability with the most popular open source monitoring tools including OpenSearch and Prometheus, allowing teams to focus on building, deploying and monitoring their products.
Logz.io is partnered with Microsoft Azure, which enables cloud developers to use the company’s observability tools directly from the popular service. It boasts an impressive client list including British Airways, Siemens and Symantec, and has added generative AI tools to its platform to help keep ahead of its growing competition.
Steph
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2020
$23m
SERIES E
May 2019
$52m
SERIES D
Total funding: $124.1m
Company HQ
South Boston Waterfront, Boston, MA
Leadership
Tomer Levy
(CEO & Co-founder)Began their career at Metalink as a SW Developer, before spending 6 years at Check Point Software Technologies and co-founding intigua.
Asaf Yigal
(CTO & Co-Founder)Worked as Director of Professional Services at Onaro and Akorri before co-founded Currensee. Then spent a year as VP of Product Management at OANDA before co-founding Logz.io.
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