SVP of Product Management, Salesforce
Heroku
$371-463k
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$371-463k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Who cares deeply about the total customer experience, including APIs, billing models, and support
- With experience with and deep understanding of open source technologies and marketing dynamics, especially those surrounding Kubernetes and Cloud Native
- Track record of product management for an entire platform or service that includes owning the tradeoffs between operational stability, efficiency, security, and features
- Discipline and focus to ruthlessly prioritize the things that matter, even if that means doing fewer things better
- An iterative mindset who has a track record of working closely with engineering to ship fast and adjust course
- Experience building platform products for larger enterprises
- Able to articulate a strategic product vision for Heroku and communicate that vision to the Heroku team, internal stakeholders, and customers. Great with executive communication, and can partner with sales deeply on customer engagements
- Experienced in leading product management within the cloud computing or platform solutions space
- Proven history of developing and implementing successful product strategies
- Skilled in utilizing data-driven decision-making and experienced in various facets of product management, including market analysis, user experience, and agile development methodologies
- Technically proficient with a focus on technology and innovation
- Customer-focused, with a strong ability to build lasting relationships and understand market needs
- Agile and adaptable, capable of adjusting strategies based on market conditions, with a willingness to launch fast and incorporate customer feedback quickly
- Practitioner of ruthless prioritization, focusing on fewer things done well
- Committed to developing a high-performing product team
- If you’re an experienced product leader passionate about technology, innovation, and creating exceptional customer experiences, we’d love to hear from you
What the job involves
- We are searching for the Heroku Product Leader to steer product strategy and execution, ensuring that Heroku leads in the AI Platform as a Service (PaaS)
- The ideal candidate will have a clear approach to product innovation, a deep understanding of market dynamics, and a strong drive to propel growth through effective product management, focusing on operational excellence and security
- Develop and implement a product strategy that aligns with Heroku’s objectives and Salesforce’s values, emphasizing operational stability, security, and innovation
- Oversee the full product lifecycle—from concept to launch—ensuring that our products meet market demands and exceed customer expectations
- Utilize market research and trend analysis to inform product development and identify new opportunities
- Collaborate closely with cross-functional teams, including engineering, marketing, and sales, to deliver high-quality products on time and within budget
- Establish and manage strategic partnerships that enhance Heroku’s product capabilities and expand our market presence
- Engage directly with customers to gather insights, ensuring their needs are central to our product development process
- Lead and support the product team, promoting a culture of excellence, growth, and creativity
- Monitor and assess product performance metrics, making data-driven decisions to optimize our product portfolio
- Plan and oversee the successful launch of new products, ensuring they achieve significant market impact and user adoption
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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