Lead Software Engineer, Salesforce

• You have 6+ years of experience building production AI systems and/or backend services
• You have strong Python programming skills and experience building production-grade async services (FastAPI or equivalent)
• You have hands-on experience with distributed, scalable systems and modern data storage frameworks such as Redis, Kafka, and Docker/Kubernetes
• You have experience integrating with LLMs and prompt engineering in production systems
• A related technical degree required

Desirable

• The Agentforce Reasoning Engine team is a group of Generative AI Application Engineers building the core Python/FastAPI service that powers multi-agent orchestration at Salesforce — enabling intelligent agents to reason, plan, and act on behalf of millions of customers every day
• Based in San Francisco, CA and Bellevue, WA, you'll join a collaborative team that loves to learn and teach, and you'll play a direct role in shaping the AI backbone of Agentforce
• Build and own scalable backend services powering multi-agent orchestration, supporting thousands of concurrent tenants at production scale
• Design and improve stateful session management using Redis and distributed storage patterns, ensuring reliability across LLM call chains
• Drive system performance through automation, including capacity planning, monitoring, and root cause analysis
• Collaborate with Product Managers, Application Architects, and AI researchers to bring agent reasoning capabilities from concept to production