Team Lead, Enova
OnDeck Connect
$140-166k
OTE
$68-94k
BASE
More information about location
3 days a week in office
AI-driven financial credit provider
Be an early applicant
AI-driven financial credit provider
1001+ employees
Be an early applicant
$140-166k
OTE
$68-94k
BASE
More information about location
3 days a week in office
1001+ employees
Company mission
To help hardworking businesses and individuals get access to fast, trustworthy credit through its AI-driven credit solutions.
Role
Who you are
- Minimum of 2–4 years of experience managing a sales team
- Required in-office presence Tuesday, Wednesday, Thursday
- Proven consultative and solution prospecting/selling knowledge
- High proficiency in technology (CRM, Excel, LinkedIn, Sales Automation Tools) with the ability to train others
- Ability to excel in a high-energy, monthly results-driven sales culture
- A collaborative team player focused on continuously improving organizational processes
- Experience working with senior-level executives and cross-functional teams
- Excellent verbal, written communication, and presentation skills
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Considerable interpersonal skills are mandatory, including the ability to establish and maintain effective working relationships with others
- Strong analytical skills
What the job involves
- We are seeking a highly motivated and experienced Team Lead to manage a team of Account Executives
- This team plays a critical role in assisting applicants who have been declined from primary credit criteria or are not a fit for OnDeck
- The team's mission is to direct these applications to our marketplace partners to secure appropriate business financing solutions
- The primary focus of this leadership role is to drive team performance through comprehensive coaching, targeted training, strategic goal setting, ensuring a great customer experience, and improving operational efficiency to successfully achieve organizational objectives
- Establish, track, and manage shared team goals to ensure objective achievement
- Define and communicate daily/weekly team priorities
- Actively manage Service Level Agreements (SLAs) to meet daily, weekly, and monthly performance targets
- Mentor team members to foster professional growth
- Execute weekly 1:1 sessions and deal reviews
- Provide real-time feedback on call, email, and workflow performance
- Partner with the internal training/enablement team to continuously improve onboarding and ongoing AE development
- Own and analyze weekly team performance
- Monitor Key Performance Indicators (KPIs) including funnel metrics, cadence adherence, and Net Promoter Score (NPS)/Customer Experience (CX) metrics
- Leverage performance analysis to focus the team on high-impact segments
- Provide feedback to leadership regarding observed patterns in marketplace lender performance, opportunity trends, and borrower experience
- Oversee and manage Salesforce & MicroStrategy reports to appropriately manage all opportunities
- Model a customer-first mindset that effectively balances conversion goals with long-term brand trust
- Foster a high-ownership, collaborative culture where Account Executives share best practices and learn from each other
Our take
Providing customers with quick access to credit is important for fintech companies to survive in today's financial landscape of open banking, but this is made difficult by high credit rejection rates from banks. However, these decisions are generally made by human assessments of data which are limited due to the complexity of the modern financial landscape. AI-driven solutions, able to analyse vast amounts of data almost instantly to derive accurate credit risk assessments, present room for improvement in the lending industry.
Enova provides a platform called Colossus that leverages AI and machine learning-enabled analytics to provide businesses and individuals with fast, reliable, and trustworthy credit. The company achieves this by partnering with banks and sharing its data analysis solutions, helping to identify opportunities for credit when they would otherwise be missed. There is definitely a market for its product: over 13M customers have funded almost $65B through the platform to date.
Enova has grown strongly in recent years based on the rapid uptake of its product. As the macroeconomic climate remains volatile, businesses will increasingly come to rely on Enova's AI-based solutions to help them manage credit risk and navigate an increasingly complex lending environment.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results
- Health, dental, and vision insurance including mental health benefits
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
- 401(k) matching plus a roth option
Company HQ
Chicago Loop, Chicago, IL
Leadership
David Fisher
(CEO)Before joining Enova as CEO, they were the CEO of optionsXpress and CFO at Potbelly Sandwich Works, Prism Financial and RBC Mortgage.
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