Senior Manager of Software Engineering, Firstup
$190-230k
Workplace communication platform
Be an early applicant
Workplace communication platform
201-500 employees
Be an early applicant
$190-230k
201-500 employees
Company mission
To improve the employee experience at every moment that matters, large and small.
Role
Who you are
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience
- 10+ years of professional software engineering experience, including 5+ years managing and developing engineering teams
- Proven experience delivering customer-facing Enterprise SaaS products at scale
- Strong hands-on or architectural experience with AWS (compute, storage, networking, security, monitoring)
- Deep understanding of distributed systems, cloud-native design, and microservices architectures
- Experience with modern frontend frameworks such as React and backend frameworks such as Ruby on Rails or equivalent technologies
- Proficiency with PostgreSQL or similar relational databases
- Demonstrated success operating in a production-owned, “you build it, you run it” environment
- Excellent leadership, communication, and decision-making skills in cross-functional Agile/Scrum environments
Desirable
- Experience scaling and evolving Enterprise SaaS platforms through periods of growth or technical transformation
- Demonstrated experience leveraging Generative AI tools and coding agents in software development workflows
- Exposure to HR Tech or other regulated enterprise domains
What the job involves
- We are seeking a Sr. Manager, Software Engineering to lead the delivery of customer-facing AI-enabled Web applications for FirstUp’s SaaS platform hosted on AWS, serving hundreds of enterprise customers and millions of users
- This role blends technical leadership, people management, and operational ownership
- While hands-on coding is preferred but not required, you are expected to be deeply engaged in technical design and code reviews, ensuring solutions meet high standards for scalability, reliability, security, and quality
- You will lead 8–10 geographically distributed software and quality engineers (full time employees and contractors), delivering enterprise-grade products in a “you build it, you run it” environment
- You are a strategic, results-oriented leader who builds a strong engineering culture and consistently delivers customer value
- Lead the design, development, and delivery of enterprise-grade, customer-facing web applications using modern microservices architectures
- Provide senior technical leadership through architecture decisions, design reviews, and code reviews, ensuring scalability, reliability, security, and maintainability
- Drive the thoughtful adoption of Generative AI tools and coding agents to increase developer productivity, improve code quality, and accelerate innovation
- Partner closely with Product Management and Design to translate complex business requirements into scalable technical solutions
- Manage, mentor, and grow a distributed team of software and quality engineers, fostering a culture of ownership, accountability, and continuous improvement
- Own production health for your teams’ services, including on-call rotations, incident response, and post-incident reviews in a “you build it, you run it” environment
- Lead operational excellence initiatives to improve observability, resiliency, automation, and alignment with defined SLOs and enterprise SLAs
Our take
As hybrid and remote work models become commonplace, workplace communication struggles to keep pace. many companies now grapple with burnout and digital fatigue, compounded by the absence of regular face-to-face interaction, leaving HR teams and managers searching for effective engagement strategies.
Enter Firstup, a solution designed to tackle this challenge head-on. It offers a workplace communication platform that seamlessly integrates with a company's HR systems. By tapping into data from recruitment, performance management, talent acquisition, and other sources, first build detailed employee profiles. This enables companies to craft and deliver personalised engagement initiatives, ultimately enhancing productivity and retention rates.
With a track record of success, Firstup has recently surpassed the $100M mark in annual recurring revenue and clinched the prestigious 2023 HR Tech Award for Employee Experience. Already trusted by over 40% of the Fortune 100, including industry giants like Amazon, Holton, and Ford, Firstup is poised to continue growth. Its ability to adapt to the evolving needs of the modern workforce ensures it remains a key player in the realm of workplace communication and engagement.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company benefits
- Health Coverage: Doing your best starts with feeling your best. We provide fully paid medical, dental, and vision for employees, plus 70% for dependents
- Flexible Time Off: You can’t mobilize if you don’t rest and recharge—so take as much paid time off as you need
- Fruity Umbrella Drink Bonus: When we say we want you to take time off, we mean it. To encourage you, we offer extra compensation when you take time off in full-week increments
- Retirement Plan: There’s life beyond work, and someday there will be a lot of it. We’ll help you save for that time
- Professional Development: We invest in our people and build their skills for the future of work—no matter where that future takes them
- Family Leave: We support making big changes, and nothing will change your life more than bringing a child into your family. That’s why we offer 12 weeks of fully paid family leave for all parents
- Volunteer PTO: We give you paid days off to give back because we want our workforce to be a force for good
- Commuter Benefits: Although much of our workforce is remote, when we do head into the office, we subsidize eco-friendly ways to get there
Company HQ
Financial District, San Francisco, CA
Leadership
Nicole Alvino
(Co-Founder, Chairwoman & CEO)Previously the founder and CEO of Dermalounge. They also worked at Enron Europe as an Analyst and Associate.
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