Head of UX Design, Lastminute.com

Salary not provided

Senior and Expert level

Remote from Spain

Online travel and leisure website

Job no longer available

Online travel and leisure website

1001+ employees

B2CHospitalityTravel

Job no longer available

Salary not provided

Senior and Expert level

Remote from Spain

1001+ employees

B2CHospitalityTravel

Company mission

To simplify, personalise, and enhance customers' travel experience by leveraging our technology.

Job

Company

Role

Who you are

You’re passionate about your job in its true meaning
Ex: You'd miss some sleep as you can't stop thinking about a difficult UX challenge
8+ years of experience in UX design, with at least 3 years of experience leading design teams
A portfolio of work that demonstrates a strong understanding of user-centered design principles and methodologies
Experience in the travel industry is preferred
Excellent communication, collaboration, and leadership skills
A passion for driving results and delivering high-quality user experiences
You have humility. We want to work with people who can truly collaborate and help each other
English is a must! You should be fluent at it
Open-minded and hungry for knowledge

What the job involves

Manage and develop three teams: Product Design, UX Research, and UX Copy, ensuring their work is aligned with company goals and objectives
Drive a culture of excellence, growth, and development for the UX team, ensuring team members have the tools and skills they need to succeed
Develop and lead the implementation of design strategies that improve the user experience across all lastminute.com platforms
Collaborate with cross-functional teams to ensure seamless integration of design with product development and business strategy
Be hands-on and actively contribute to product vision
Use data and research to inform design decisions, conducting user research and testing as necessary
Stay up to date with industry trends and best practices, ensuring that lastminute.com is at the forefront of design innovation
Build strong relationships with internal and external stakeholders to understand their needs and ensure the UX team is delivering value to the business
Aim for the top. Help the team revamp the entire product from a UI/UX perspective. Help us compete with the best!
Challenge EVERYTHING

Our take

Alongside countless other industries, travel and leisure are swiftly moving digital, with an array of providers dealing in flights, hotels, and experiences entirely online. One such provider is lastminute.com, launched in 1998, that supplies a marketplace for booking all types of trips from luxury holidays to theatre breaks.

Lastminute.com is among the global leaders in online travel. The company was built on a speciality of delivering last minute holiday deals to consumers and, although it now deals much like other providers, it still hosts both late bookings offers and flash sales. Rather than using a one-size-fits-all approach, lastminute uses Dynamic Packaging technology to allow customers to build personal holiday packages. Atop its website and app for searching and booking, it provides a range of other services including payment plans, insurance, and flexible cancellation.

Following a leadership change in 2023, lastminute had itself a pretty successful 2024. With a partnership with payment network, Zilch, allowing customers to earn rewards on their travel bookings as well as being able to spread the cost of their trips. Alongside this, it also signed a three-year contact with Ryanair to offer the airlines flights to customers. These additions to the company show promise for an exciting future of continued growth and dominance in the travel sector.