Contract UX Researcher, Nadia Care

Part-Time

Salary not provided

$50-$80/hr + Equity

Mid and Senior level

Remote from US

More information about location

Pregnancy & postpartum support & coaching program

Be an early applicant

Pregnancy & postpartum support & coaching program

21-100 employees

HealthcareB2CSocial ImpactFemtech

Be an early applicant

Salary not provided

$50-$80/hr + Equity

Mid and Senior level

Remote from US

More information about location

21-100 employees

HealthcareB2CSocial ImpactFemtech

Company mission

To support mothers through every step of the pregnancy journey and after their baby is born.

Job

Company

Role

Who you are

3+ years of UX or qualitative research experience, ideally in healthcare or another healthcare-adjacent space
Strong qualitative research skills: you're comfortable with unstructured conversations and can pull patterns out of messy, real-world data
Sensitivity to the unique dynamics of member interactions
Experience coordinating with clinical or care team staff (navigators, case managers, CHWs) to conduct research
Ability to move fast

What the job involves

Nadia Care is looking for a contract UX Researcher to lead member discovery research
This role is central to our Q3 2026 strategy
You'll conduct member interviews across a mix of modalities, synthesize findings, and develop personas that will directly inform our product strategies
Design and refine a lean interview guide (building on an existing question bank)
Design and implement a member outreach strategy this includes identifying and testing recruitment channels and adapting the approach over time using formats like focus groups or group calls where 1:1 volume falls short
Conduct member interviews weekly in coordination with our Maternity Navigators and Outreach team
Identify friction points including login hurdles, platform preferences, and SDOH-related barriers
Synthesize qualitative findings into clearly defined member personas Surface early retention signals and recommend triggers or interventions the product and care teams can act on quickly
This is a part-time contract role (~20 hours/week) for approximately 4 months, with potential to extend. Fully remote with occasional coordination calls with the product and care teams

Application process

Recruiter Interview | 30 minutes
Hiring Manager Interview | 1 hour
Leadership Interview | 1 hour

Our take

While the USA has an extremely advanced healthcare system, maternal mortality rates are the highest of all developed countries. Inequality in access to maternal healthcare means that mothers, particularly from Black, Indigenous and Hispanic communities, are two to three more times likely to die from pregnancy-related complications than white women.

Nadia Care (formerly Cayaba Care) was founded in 2020 to help reverse this - by providing care for pregnant women in underserved communities at no or little cost. By providing a single point of contact for patients and carrying out regular in-home and virtual visits it aims to greatly increase health outcomes for people who are not currently being served by the US healthcare system.

The company has also raised significant funding, which will allow it to expand its service starting with New Jersey, with several other states in its sites. With this expansion will come hiring in health, sales and tech as it seeks to develop its technology to better reach underserved communities.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 4 rounds)

Mar 2026

$12m

EARLY VC

Mar 2024

$4.4m

EARLY VC

Total funding: $31.6m

Leadership

Adaeze Enekwechi

(CEO)

Prior to joining Nadia Care in 2024, Adaeze was a Research Associate Professor of Health Policy and Management at The George Washington University. They were also a President at IMPAQ International and VP at McDermott+Consulting.

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