Content Designer, Chime
$170-235k
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$170-235k
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- Experience designing content for consumer-facing digital products, with a strong understanding of UX principles and mobile-first best practices
- A portfolio that demonstrates end-to-end ownership, user-centered writing, and the ability to operate with a high degree of autonomy
- Comfort leading content decisions in ambiguous spaces and influencing cross-functional partners through craft and rationale
- Ability to think holistically about user journeys while maintaining a high bar for in-product copy
- Experience contributing to content systems, guidelines, or scalable patterns in a product environment
- Strong communication skills, particularly when explaining content decisions and tradeoffs to partners with different perspectives
What the job involves
- We’re looking for a Content Designer to join our Product Design team and help shape consumer-facing product experiences used by millions of members
- As part of a small, highly impactful content design function, you’ll have ownership over content within the Spending, Savings & Investing pillar
- You’ll work with designers, product managers, researchers, engineers, and product marketers to bring clarity to complex financial concepts and ensure content meaningfully improves the member experience
- Own content design for defined product areas, driving clarity and quality across end-to-end user experiences in Chime’s mobile apps and digital product surfaces
- Partner closely with cross-functional teams to shape product direction through content, from early concepting through launch and iteration
- Write and refine clear, inclusive, and human content for product flows, feature messaging, system feedback, and microcopy
- Make informed content decisions within your problem spaces, contributing to naming, taxonomy, and information hierarchy
- Apply and evolve Chime’s product voice and tone in collaboration with Design and Brand partners
- Use research insights, data, and experimentation to validate content decisions and continuously improve outcomes
- Help scale content design at Chime by contributing to guidelines, documentation, and lightweight systems that enable consistency and quality
Our take
Chime is part of the growing realm of fintech banks and providers, emphasising straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meagre interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $11.6B since its 2025 IPO. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base. That being said, Chime's IPO, rare in a financially uncertain period, proves that it has shifted from challenger to major player.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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