Data Analyst, TravelPerk
Customer Care
Equity options available
More information about location
3+ days a week in office
Corporate travel platform
Open for applications
Corporate travel platform
1001+ employees
Open for applications
Equity options available
More information about location
3+ days a week in office
1001+ employees
Company mission
To connect people in real life in the most enjoyable and sustainable way possible.
Role
Who you are
- Data Analysis & Modelling: Strong skills in statistical analysis, predictive modeling, and data visualization. Ability to identify key metrics, analyze performance trends, and recommend process optimizations
- Operational Analytics & Automation: Proficient in reporting automation, ETL processes, and efficiency analysis. Experience in automating reports and conducting efficiency analyses
- Technical Proficiency: Skilled in SQL, Python, and Excel for data manipulation, automation, and analysis. Familiarity with data visualization tools (ideally Looker) to present data insights effectively
- Business Acumen: Ability to understand business objectives and translate data findings into actionable recommendations
- Analytical Mindset: Strong analytical skills to interpret data, identify trends, and provide insights that drive decision-making
- Communication Skills: Strong communicator capable of presenting insights to both technical and non-technical stakeholders
- Cross-Functional Collaboration: Ability to work with various teams to understand their data needs and provide relevant insights
What the job involves
- We are looking for a Senior Data Analyst to join our team. You'll be working and support our amazing Customer Care function, analysing data being processed within this area in order to create useful insights for strategic purposes
- This is an instrumental position to bring the business to the next level, as you will support senior stakeholders across the business uit with visual data analysis to facilitate conversations and assist in data-driven decision making
- Conduct data analyses on key operational metrics to identify trends, inefficiencies, and opportunities for improvement
- Query datasets from different sources, turn data into information, information into insight and insight into product and business decisions
- Use data to investigate and help resolve issues in our product or processes within Customer Care
- Design and automate recurring reports and dashboards to streamline reporting processes, with a focus on business reviews and operational metrics
- Support the optimisation of customer support channels by analysing usage patterns and recommending strategies to enhance operational efficiency and customer satisfaction
- Support stakeholders with visual data analysis to facilitate conversations and assist in decision making
- English is the official language at the office
Application process
- Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume
Our take
Although business travellers are often at the forefront of driving company growth, booking travel is typically a logistical nightmare as corporate travel tools are underdeveloped and stuck way in the past. TravelPerk has built a platform free from micromanagement, creating an experience that puts business travellers first.
TravelPerk's number of active users has grown year on year. Further, as well as more customers using the platform, those on it are using it more regularly. This is a clear signal that TravelPerk has a product market fit and is in scaling mode. The company has more than 2,000 customers, including scaleups like Revolut, Farfetch and Beyond Meat.
According to TravelPerk, its unit economics are strong already, which puts it in a strong position to grow without diluting itself too much through investment. The company is still innovating and said it is planning to release more products that will give the business traveller more freedom and flexibility than ever before. Its new Edinburgh hub and partnership with fintech unicorn Pleo, TravelPerk is undoubtedly committing to a period of scaling. Exemplifying this is its Series D funding of $104 million awarded in January 2024, which will boost TravelPerk's AI and automation capabilities to aid its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
47% female employees
22% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2024
$104m
SERIES D
Jul 2023
$17.7m
GROWTH EQUITY VC
Total funding: $523.8m
Company benefits
- Stock options in the company
- Great healthcare benefits, including private healthcare and wellness programs
- Beautiful office with different spaces for every mood
- Fully stocked kitchen loaded with healthy food, snacks, and coffee
- Generous vacation time and flexible working hours
- The finest tech and anything else you need to do your best work
Company values
- We are owners
- Impact over effort
- A 7* experience
- We are a team
- Be a good person
Company HQ
El Parc i la Llacuna del Poblenou, Barcelona, Spain
Articles
Leadership
Avi Meir
(CEO)Founded Hotel Ninjas (hotel software) acquired 2 years later by Booking.com. Previously VP of budgetplaces.com (marketplace for hotels).
People progressing
Data Analytics Manager based in Barcelona
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at TravelPerk
Felicia Norman-Williams (VP People)
- We have created the Perk Promise: our commitment to ensuring our people live their best life, do their best work and fulfil their potential in a community where they feel like they belong. This forms part of our Belonging philosophy, centred on creating an inclusive workplace.
- Beyond nationality and gender, we embrace various forms of diversity. Our hiring processes and language are inclusive, encouraging all candidates to apply. We follow a meritocratic approach in rewarding the right behaviours and performance.
- In our Tech department, we're dedicated to supporting women in tech. We’ve launched the TravelPerk Academy in partnership with All Women, promoting equal opportunities. Our first graduates include five talented women who became our Software Engineers. We also have a 'Women in Builders' community, which provides a safe space for women in tech to learn and share together. We run workshops on product diversity, inclusion, and unconscious bias for the Builders team.
- Through these efforts, we cultivate a diverse, inclusive organisation where every individual can excel, contributing to our shared success
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