Billing Manager, SevenRooms
$75-85k
This job is also bonus eligible
Hospitality guest experience platform
Job no longer available
Hospitality guest experience platform
201-500 employees
Job no longer available
$75-85k
This job is also bonus eligible
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- 5 years of billing experience
- Excellent verbal and written skills, including the ability to develop concise and well-organized summaries of complex analyses
- Proficient with Excel and large-data analysis & reporting
- Advanced knowledge of NetSuite / SuiteBilling
- Familiarity with Zendesk, Salesforce, or similar support platforms
- Proficient understanding of accounting principles and revenue recognition for subscriptions
- Proficiency with payment gateways integrated with ERP is a plus
- Highly-collaborative, positive, go-getter attitude
- Experience working with multiple stakeholders and managing external partnerships
- Comfortable working in a fast-paced startup environment; ability to juggle multiple questions, requests, and practicing excellent follow-through techniques
- A proactive team player who can also work autonomously
What the job involves
- Reporting to our Senior Manager of AR Operations, you will be responsible for managing all matters related to Accounts Receivable
- You will also be a crucial player in defining and implementing processes to ensure our revenue, collections, and accounting streams run smoothly
- Manage and develop a team of high performing Billing Specialists, establishing goals, metrics, and driving results
- Own the Subscription Billing Operations Process from new subscription set up, to active customer account updates, and cancellations
- Lead and improve upon the current process for reporting on Billing operation metrics and ensuring Quality AssuranceOversee billing efforts for all customers by working directly with Sales and Support Functions
- Maintain and implement best-in-class practices to streamline processes, leverage systems, and identify further process automation opportunities
- Document problem resolution steps across all client
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job