Senior Product Manager, Stash

• 5+ years of experience in Product Management at technology companies preferably, and familiarity with FinTech and/or products and concepts
• Strong technical background with experience working with data, SDKs, and web/mobile platforms
• Experience working in Platform Product Management, building solutions that can be leveraged by a variety of clients
• Proficiency in using analytics tools such as Segment.io , Mixpanel, Amplitude, and Braze
• History of leading and executing in fast-paced, high-growth, ambiguous environments with multiple stakeholders and dependent teams to deliver exceptional business impact
• Excellent analytical and problem-solving skills with a data-driven mindset
• Experience in building and optimizing omni-channel communication platforms is a plus
• Have extensive experience in working with engineering teams and to build best in class solutions

Desirable

• We are seeking an experienced Senior Product Manager to join our App Enablement team
• In this role, you will play a pivotal part in shaping the future of our product analytics infrastructure, customer engagement platform, and design systems
• You will be responsible for leveraging your technical expertise in data, SDKs, and web/mobile platforms to drive data-driven decision-making and improve user experiences
• Your team will enable product delivery teams to be more consistent at scale by delivering component-based application design and a quality data infrastructure
• Product Instrumentation:
• Define and implement a robust product instrumentation strategy to capture relevant user data across our web and mobile platforms
• Collaborate with engineering teams to ensure seamless data collection through the integration of tools such as Segment, Mixpanel, Amplitude, and Braze
• Establish data quality standards and monitor data pipelines to ensure accurate and timely data collection
• Product Analytics:
• Develop and execute a comprehensive product analytics strategy to gain actionable insights into user behavior, product performance, and customer engagement
• Create and maintain dashboards and reports to provide real-time insights to cross-functional teams, enabling data-driven decision-making
• Continuously identify opportunities for optimization and improvements based on analytical findings
• Unified Notifications Platform:
• Lead the effort to build a unified notifications platform that supports omni-channel communication (email, push notifications, in-app messaging, etc.)
• Collaborate with cross-functional teams, including engineering and design, to ensure a seamless and personalized user experience across all channels
• Define KPIs and metrics to measure the success of the notifications platform and drive improvements
• Design System:
• Spearhead the vision for our design system, emphasizing design consistency, usability, and scalability across all products
• Collaborate closely with designers, engineers, and other stakeholders to ensure high-quality execution of the design system
• Empower teams to leverage the design system effectively, providing guidance and facilitating training sessions
• Advocate for usability and accessibility best practices within the design system and our products
• Maintain comprehensive documentation for the design system and regularly update it to reflect evolving needs
• Technical Expertise:
• Utilize your technical background to understand and address challenges related to data architecture, SDK integration, and platform compatibility
• Stay up-to-date with industry trends and best practices in data analytics and mobile/web development to inform product decisions
• Cross-Functional Collaboration:
• Work closely with engineering, design, marketing, and customer support teams to gather requirements, prioritize features, and ensure alignment with business goals
• Communicate effectively to stakeholders at all levels, from technical teams to executive leadership