Technical Writer, Visier
12 Month Fixed Term Contract
CA$60-82k
+ Bonus
More information about location
3 days a week in office (Yaletown, Vancouer)
People analytics & workforce planning software
Job no longer available
People analytics & workforce planning software
501-1000 employees
Job no longer available
CA$60-82k
+ Bonus
More information about location
3 days a week in office (Yaletown, Vancouer)
501-1000 employees
Company mission
To reveal the human truth that helps businesses and employees win together through its cloud-based platform for HR and people analytics.
Role
Who you are
- Minimum 1+ years’ experience as a technical writer (preferably in the software industry)
- Knowledge of software documentation principles and processes such as single sourcing
- Proven ability to quickly learn and understand complex ideas and communicate effectively to both technical and non-technical audiences
- Strong analytical and problem solving skills to identify project needs and deliver clear and accurate documentation of a technical concept or process
- Ability to succeed in an ever changing environment. You are resilient and have a positive mindset
- Self-motivated and able to work independently under tight deadlines
- Experience with Madcap Flare or similar XML authoring tools
- You roll up your sleeves
- You make it easy
- You are proud
- You never stop learning
- You play to win
What the job involves
- Reporting in to the Manager, Technical Writing you will be responsible for authoring and creating essential content that enhances our user experience by guiding them through Visier's features and functionality
- To be successful in this role, you'll have excellent writing, editing, and communication skills, and a passion for continuously learning new skills and concepts
- You are a strong collaborator and team player, and highly skilled at distilling complex topics into relatable, concise, and understandable documentation for a variety of external audiences
- Plan, research, design, write, edit, manage, and continuously improve content to help Developers understand and effectively use the platform to build their own applications
- Author API documentation such as references, tutorials, examples, and best practices
- Collaborate with cross-functional teams to ensure documentation aligns with product development requirements and timelines
- Interview subject matter experts to gather and understand complex technical concepts
- Create visuals to enhance and accompany documentation to aid users in understanding complex material
- Ensure documentation is accurate, concise, complete, and adheres to internal specifications and style guidelines
Our take
Gaining insights into workforces through people data is invaluable to businesses, allowing them to understand how to retain their hardest-working staff members, benchmark worker performance against competitors, and enable the growth of leaders within the organisation. While HR departments have access to some productivity tools that utilize people analytics, their fragmented and antiquated nature demands a more unified and future-proof solution.
Visier provides an all-in-one cloud-based people analytics platform for businesses, aiming to drive staff retention programs, maximize recruitment outcomes, arm leaders with workforce insights, and ultimately connect business outcomes to the people involved. The platform achieves this through a variety of integrative tools such as performance benchmarking, smart workforce questionnaires, data management automation, and people-powered insights.
Despite the fact that the company faces competition from other people-data solutions, Visier continues to stand out by this unified approach. The company has existing partnerships with EA, Uber, and NCI too, demonstrating success in improving leadership through people analytics, reducing labour costs, and increasing staff retention. In contrast to much of the broader tech sector, the company has grown consistently and accelerated its geographic expansion, a testament to its product's value to businesses.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$125m
SERIES E
Apr 2020
$45m
SERIES D
Total funding: $261.5m
Company HQ
Downtown Vancouver, Vancouver, BC
Leadership
Ryan Wong
(Co-Founder, CEO & President)Chief Architect & Director of Engineering for Crystal Decisions. Was also Vice President of Engineering for SAP from 2003 to 2008.
John Schwarz
(Co-Founder & Chairman of the Board)GM of Industry Solutions for IBM from 1974 to 2000. Was also President and COO of Symantec, and Business Objects CEO and Executive Board Member of SAP.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 4 more jobs at Visier