Sales Operations Specialist, Amazon

• We are seeking a Sales Operations Specialist who possesses a passion for solving business problems through data-driven decision-making
• The ideal candidate should demonstrate broad technical skills, strong financial acumen, deep analytical experience, and a commitment to driving operational excellence
• The successful candidate will possess the ability to embrace challenges, work independently, and demonstrate a keen aptitude for learning
• The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc
• Experience developing business analytics or equivalent
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience working within a high-growth, technology company

Desirable

• The successful candidate will collaborate with Sales Operations leadership to identify and address operational challenges, implement BOSS mechanisms in other geographical regions, support all operational aspects of Annual and In-Year Planning activities, provide revenue routing support, assist with monthly forecasting, respond to operational inquiries from the field through a Live Chat channel, and leverage Generative AI to solve problems or derive insights from data
• They will drive the development of simple, scalable solutions to address day-to-day problems, exhibiting exceptional organizational skills and the capacity to communicate results effectively, both in written and verbal form, with clarity and ease of understanding
• Proactively seeking answers through self-service tools, they will know when to request guidance
• A passionate and detail-oriented approach, coupled with analytical prowess and problem-solving abilities, will enable them to escalate issues and overcome roadblocks as needed
• Adept at managing multiple assignments, requests, and processes concurrently, they will prioritize tasks and deliver timely results
• Identifying commonalities across business needs, they will recommend improvements to accelerate current scaling mechanisms and leverage automation to grow capacity in line with business growth
• Furthermore, they will be responsible for driving enhancements to reporting tools, methods, and processes utilized by the team, increasing the availability and granularity of actionable data
• This position will work with the several stakeholders supporting the extended AWS Sales & Marketing organization
• Support annual planning activities and develop actionable insights
• Provide enablement and support of specific mechanisms used to manage the Sales and Sales Operations businesses
• Support key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
• Create insightful analysis, reports, and dashboards to accelerate information-to-action at scale
• Develop relationships and processes with sales, sales operations, and other stakeholders to identify and address operational inefficiencies
• Prepare ad hoc analysis & participate on projects as needed
• Be an expert in analytics tools required to support Sales and Sales Operations