Talent Acquisition Lead, Lottie
£55-90k
+ Equity: A very generous EMI share offering.
2+ days a week in office (London Bridge, London)
A family's trusted guide to later life care
Be an early applicant
A family's trusted guide to later life care
21-100 employees
Be an early applicant
£55-90k
+ Equity: A very generous EMI share offering.
2+ days a week in office (London Bridge, London)
21-100 employees
Company mission
To elevate later life for everybody.
Role
Who you are
- Generalist skillset (ideally has recruited for engineering/product roles previously) with 5+ years recruitment experience and a proven track record in building high performance teams and hiring multiple roles at once
- Enjoys high levels of autonomy and is excited by working in a very high pace environment
- Commercially minded and relishes working towards ambitious targets
- Proactive, hands-on and outcome driven
- Enjoys rolling up sleeves and someone who enjoys operating across the whole spectrum of the hiring process from devising talent related strategies through to writing job descriptions through
- Experienced at headhunting roles
- Data literate
- Experienced in managing competitive hiring processes and working with multiple stakeholders at any given time
- Expert understanding of applicant tracking software (Lottie uses Screenloop) and has good knowledge of other talent related systems
- Experienced in hiring diverse and inclusive teams, fostering an environment of belonging and equity
What the job involves
- Having quickly grown to be the UK’s no. 1 care directory with over one million monthly users and more than 5,000 partner care services, Lottie is looking to hire an ambitious and hands-on Talent Acquisition Lead to oversee all things hiring at Lottie as we step on the gas of growth in 2025 by scaling to 100+ full time teammates and expand overseas to the United States of America
- The successful candidate will report directly into Lottie’s Co-Founder & CEO - but will be given high autonomy to own and lead Lottie’s entire recruitment process from marketing new roles and headhunting outstanding talent, through to overseeing a 5* candidate hiring experience and negotiating new employment contracts
- The individual will join Lottie’s senior management team and will be expected to work closely with other leadership, as well as hiring managers to deliver on Lottie’s ambitious future hiring plans and to ensure we’re attracting the best talent possible
- Owning, maintaining and improving talent related processes across the business
- Agreeing new hires and hiring priorities with Lottie’s co-founder & CEO
- Overseeing a fair and inclusive hiring process that aims to attract diverse talent to Lottie
- Leverage the latest technologies to build a scalable one person talent function that can scale up and scale down depending on hiring activity
- Own Lottie’s 360 hiring process including:
- Scoping out new roles in partnership with senior leadership and hiring managers
- Writing job descriptions and supporting hiring managers in creating effective interview tasks
- Creatively market new roles and lead on initiatives aimed at attracting outstanding talent to Lottie such as internal referral schemes and partnerships with external organisations such as Code First Girls
- Supporting inbound applications through proactive headhunting and network referrals
- Managing 100% of all hiring processes including candidate communication, scheduling of interviews and providing prompt feedback to applicants
- Conduct talent screens to ensure hiring managers are met with highly qualified candidates
- Keeping hiring managers informed and up to date on hiring processes
- Offer on new roles and negotiate employment contracts
- Conduct background and reference checks
- Oversee 5* candidate experience from start to finish
- Report on and improve key hiring metrics such as applicants per role, average time to hire, candidate net promoter score, cost per hire and quality of hire
- Always be prospecting top talent and proactively build talent pipelines throughout the year
- Present strategic talent updates and progress in important meetings such as all hands, company team days and senior management meetings
- Build outstanding relationships with the talent teams of Lottie’s VC investors including Accel, General Catalyst and Kindred
- Manage any external recruiters (not commonly used)
- Roll out training for hiring managers to help improve Lottie’s interview processes and to ensure unbiased hiring
- Network with other people and talent teams to ensure Lottie is building the most forward thinking talent function in the UK
- Support CEO and senior people manager in building a market leading employer brand for hiring outstanding talent
- Continually monitor company levelling and role compensation
- Support CEO and senior people manager during performance review processes
Application process
- Hiring manager interview with Will Donnelly (Lottie’s Co-Founder & CEO)
- Culture interview with Lottie’s Senior People Manager and one member of Lottie’s Senior Management team
- Technical assessment interview with Will Donnelly (Lottie’s Co-Founder & CEO) and Chris Hart (Lottie’s Analytics & Strategy Director)
Salary benchmarks
Our take
Choosing a care home is often a hugely daunting, complex, and expensive process, coming at a time that's already stressful enough. What's more, the UK's ageing population is growing at an increasing rate, putting more strain on social care than ever before. The result is that 44% of care seekers often ultimately regret their choice of care home, something that has had increasing attention since the start of the COVID-19 pandemic.
Lottie aims to address this in part by simplifying the process of finding the perfect care home for every individual's specific needs. Its online marketplace gives users all the tools to select and compare the UK's best-performing care homes, taking into account CQC reports, facilities, treatment methods, and location.
Having received investment, Lottie aims to continue its growth to reshape the future of the care industry. It is doing so with a strong emphasis on data and real-time information, collecting datasets that will be vital not just to its business operations, but potentially to the UK government and healthcare policy too.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
50% female employees
48% employee growth in 12 months
Company
Employee endorsements
Autonomy
"Everyone is encouraged and empowered to use their own experiences and ideas to add value to the team in their respective departments. Lottie is very..."
Funding (last 2 of 4 rounds)
Oct 2023
$21m
SERIES A
Jul 2022
$7.4m
SEED
Total funding: $32.2m
Company benefits
- 26 days holiday + Bank holidays
- Flexible working hours
- Everyone owns equity
- Private Medical Insurance
- Cashplan
- Wellness budget
- L&D budget
- A 3-night stay at Unplugged
- 2-weeks Work from anywhere
- 20-weeks full pay for Primary Parental Leave
- 8-weeks full pay for Secondary Parental Leave
- 2-weeks unpaid Carers Leave
- 5-days paid leave for those going through the IVF process
- Workplace Nursery Scheme
- Compassionate Leave
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Quarterly team events
Company values
- Ownership
- Impact
- Nimbleness
- Kindness
Company HQ
Bermondsey, London, UK
Articles
Leadership
Will Donnelly
(Co-Founder & CEO)Prior to Lottie, Will spent 5-years at CBRE, where they advised on £2.5bn of healthcare transactions, supported the NHS during COVID-19, and established themself as a leading global later living expert.
Chris Donnelly
(Co-Founder)Before Lottie, Chris founded and successfully grew Verb into one of the world's most recognised luxury digital agencies with a global client base including Bugatti, Jimmy Choo & Net A Porter.
People progressing
Hannah joined Lottie as the company's first Care Expert (Customer Care) following spells in the charity and tech sectors. Since joining, Hannah has been promoted a number of times and is now the Customer Care Lead.
Ruby started as a 4-week Care Expert Intern during University, which was extended. After 1.5 years in the Care Expert team, Ruby moved over to the Marketing team to pursue her career in Social Media!
Diversity, Equity & Inclusion at Lottie
Holly Leckenby Rye (Senior People Manager)
- Fostering an inclusive atmosphere where everyone feels valued and respected
- A wide range of inclusive benefits and policies
- Religious and cultural practices and holidays celebrated
- Job descriptions with inclusive language
- Quarterly anonymous employee engagement surveys
- Bias-free Performance Reviews with quantitive measures in place
- Employee Assistance Programmes
- A diverse social calendar to be inclusive of all employees
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