Account Executive, Resolver
Risk-intelligence software
Open for applications
Risk-intelligence software
201-500 employees
Open for applications
201-500 employees
Company mission
To create a digital world that is safe for everyone.
Role
Who you are
- Proven experience in enterprise sales, ideally within technology, intelligence, risk, or compliance environments
- Strong understanding of Trust & Safety, security, regulatory, or risk management landscapes
- Demonstrated ability to run consultative sales processes, identifying client pain points and translating them into solution-led outcomes
- Experience engaging and influencing senior stakeholders in complex organisations
- Strong commercial acumen, including pricing, contract negotiation, and deal structuring
- Ability to develop compelling, insight-led proposals and respond to RFPs, RFIs, and RFQs
- Analytical mindset with the ability to interpret data, identify trends, and communicate actionable insights
- Experience working cross-functionally to shape product and go-to-market strategies
- Consultative Selling: Active listening, thoughtful questioning, and the ability to diagnose complex problems
- Relationship Building: Quickly establish credibility and trust with diverse stakeholders
- Communication Excellence: Clear, concise, and persuasive written and verbal communication
- Ownership & Accountability: Self-directed, proactive, and focused on delivering outcomes
- Strategic Thinking: Ability to prioritise high-impact opportunities and allocate effort effectively
- Collaboration: Works transparently across teams, constructively challenges thinking, and aligns stakeholders towards shared goals
- Adaptability: Comfortable operating in a fast-evolving, high-growth environment
What the job involves
- As an Account Executive, you will take a highly consultative approach to engaging with global clients operating at the forefront of Trust & Safety Intelligence and Compliance. You will partner with Trust & Safety leaders, General Counsels, and Security teams to deeply understand their evolving challenges across areas such as online harm, regulatory compliance and platform abuse
- You will position and sell a suite of high-value intelligence, security, and compliance solutions that enable organisations to identify, mitigate, and respond to complex threat landscapes - helping keep platforms, users, and communities safe at scale
- This role sits within the Trust & Safety division and is responsible for originating, shaping, and closing strategic, high-value opportunities. You will manage the full sales lifecycle - from discovery through to close - while building long-term, trusted client relationships grounded in insight, credibility, and measurable value
- Own and develop strategic sales opportunities:
- Lead complex sales cycles from initial discovery through to contract close, applying a structured, insight-led approach to problem solving
- Adopt a consultative, problem-first methodology:
- Engage clients in meaningful dialogue to understand their operational, regulatory, and reputational risks, translating these into tailored solutions
- Build and manage a high-quality pipeline:
- Proactively generate and progress opportunities through a combination of networking, referrals, and targeted outbound engagement across the Trust & Safety ecosystem
- Engage senior stakeholders:
- Develop relationships with decision-makers including Trust & Safety leaders, General Counsels, and Security leads, positioning yourself as a trusted advisor
- Articulate value with clarity and impact
- Communicate complex solutions and intelligence-led insights in a compelling, concise, and commercially relevant manner across meetings, proposals, and presentations
- Collaborate cross-functionally:
- Work closely with Product, Marketing, and Partner teams to shape go-to-market strategies, influence product direction, and ensure alignment with market needs
- Translate customer insight into action:
- Capture and synthesise client challenges, feeding back into product development, thought leadership, and marketing narratives
- Drive commercial performance:
- Meet and exceed revenue targets through disciplined pipeline management, accurate forecasting, and prioritisation of high-value opportunities
- Support and develop others:
- Mentor junior sales team members and contribute to building a high-performance, collaborative sales culture
- Maintain data integrity:
- Ensure accurate and up-to-date management of opportunities, accounts, and pipeline data within Salesforce to support forecasting and performance tracking
Salary benchmarks
Our take
Resolver, formerly Crisp, is a pre-eminent name in the now-crowded field of social media monitoring services. The company was founded with the objective of identifying internet-based threats to children, and has since evolved into a provider of wider digital marketing services for its clients through the use of sophisticated artificial intelligence tools and a growing team of analysts.
After an acquisition by U.S. risk giant Kroll in 2024, Resolver is looking to synergise its services with its new parent company. Combining AI technology and real-time alerts with Kroll’s risk advisory expertise should significantly expand the value of Kroll’s offerings.
Perhaps the biggest reason for Resolver's former iteration as Crisp's success to date is its roots in online harm-detection. For example, the reputation it has built through operating in environments where analysts simply cannot make mistakes has been crucial to winning the trust of over 1000 brands. Resolver must hope that under new ownership, that reputation will be furnished rather than diluted.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
Oct 2018
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
Company HQ
Leeds City Centre, Leeds, UK
Leadership
Adam Hildreth
(Founder)Prior to founding Crisp in 2005, they were Managing Director of Dubit.
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