Senior Manager of Internal Communications, KAYAK

Salary not provided
Senior level
Boston

Office located in Concord, MA or Cambridge, MA

KAYAK

Travel search engine

Be an early applicant

KAYAK

Travel search engine

1001+ employees

B2BTravelMarketplace

Be an early applicant

Salary not provided
Senior level
Boston

Office located in Concord, MA or Cambridge, MA

1001+ employees

B2BTravelMarketplace

Company mission

To help millions of travelers around the globe make confident travel decisions.

Role

Who you are

  • 5+ years of internal comms experience in-house; agency experience is a plus
  • Experience coaching leaders on internal comms
  • Comfort working in a data-driven environment; strong project management skills
  • A self-starter personality who can move quickly and manage competing priorities
  • A strong writer with the ability to create high quality engaging and strategic content
  • Flexibility. This is a global role so cross-time zone coordination/communication will be expected

What the job involves

  • Reporting to our Senior Director, Communications, our Senior Manager, Internal Comms for KAYAK & OpenTable will help shape and evolve our internal comms function.
  • As a global tech company supporting two leading brands (KAYAK & OpenTable) we are looking for someone who can join our team to help us consistently communicate business priorities, reinforce our company values and empower and excite employees around the world
  • Create and drive internal comms programs to motivate, engage and empower employees
  • Work in partnership with our People & Culture team to roll out employee programs globally
  • Support leaders to help them communicate priorities
  • Create communication assets; e.g. all-hands decks, announcements, newsletter content, video scripts - ensuring that they reflect our global messaging
  • Keep a finger on the pulse of employee sentiment worldwide and offer strategies and ideas to ensure KAYAK & OpenTable maintain its reputation as a great place to work
  • Bring best in class tools and creative ideas to the table to help us shape our internal narrative
  • Oversee and manage content on our company intranet
  • Ensure we are dimensionalizing and reinforcing company values across comms touchpoints
  • Take a hands-on approach to IC operations including company-wide meetings, office info screens and IT coordination

Our take

KAYAK is a travel agency and metasearch engine owned and operated by Booking Holdings. KAYAK processes over 6 billion queries across its platforms each year for travel information - as one of the world’s leading travel search engines, KAYAK searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages. It offers a variety of tools and features such as KAYAK trips, explore, and price forecast.

There’s been speculation over the years about online travel companies getting into the hotel business and KAYAK is no exception. The company is expanding its hospitality offerings beyond its traditional hotel referral and booking services but despite speculation through the 2020s, has stopped short of opening hotels under its own brand, preferring to partner with preexisting companies on their hotel tech.

Since being acquired by Booking Holdings, the global leader in online travel, in 2013, KAYAK has continued to expand and innovate, enhancing the travel experience for users all around the world. And now KAYAK manages a portfolio of metasearch brands including SWOODOO, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. With the aim to make it easier for everyone to experience the world - it now operates sites in more than 70 countries and territories.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

6% employee growth in 12 months

Company

Company benefits

  • Work flexibly: Our global flexible work policy lets our teams decide if they head into one of our offices or work from anywhere else
  • Team-wide time off: Most of our team disconnects at the same time each year to recharge and reconnect
  • Global volunteer week: Take VTO (Volunteer Time Off) to support the organizations and charitable efforts you believe in
  • Wellness: We take care of each other - providing opportunities and spaces to live that work-life balance
  • Resource groups: Our five ERGs are employee-led groups for underrepresented communities and their allies
  • Career growth: We provide opportunities for our team to develop their skills – or learn new ones – on their own terms

Company HQ

South End, Stamford, CT

Leadership

Steve Hafner

(Co-Founder & CEO)

Previously Board Member of Trulia, Blade and SeatGeek and currently an Executive at OpenTable.

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